Job Description
Job Description
SUMMARY
The Corporate Learning & Development Specialist II will be contributing to the training efforts of the company and will have the ability to work closely with the business to translate professional development needs into high impact, high quality training classes. Working closely with senior department staff members, the specialist will assist in the design, development, implementation, and maintenance of training classes within the organization that support the Company’s mission statement and core values, goals, and objectives. This individual will assist the department’s efforts to ensure employees reach their highest potential by providing training that offers opportunities to develop skills, enhance productivity, quality of work, and builds loyalty to the organization. The Corporate Learning & Development Specialist II is responsible for delivering company-wide training classes on behalf of the department.
Ensures compliance with established Company policies and procedures. Demonstrates knowledge of, adherence to, monitoring and responsibility for compliance with state and federal regulations and laws as they pertain to this position including but not limited to the following: Regulation Z (Truth in Lending Act), Regulation B (Equal Credit Opportunity Act), Home Mortgage Disclosure Act, Real Estate Settlement Procedures Act, Fair Credit Reporting Act, Bank Secrecy Act in conjunction with the USA PATRIOT Act, Anti-Money Laundering and Customer Information Program, Right to Financial Privacy Act (state and federal) and Community Reinvestment Act.
REQUIRED DUTIES
1. Assist with the development and design of course content to facilitate learning and deliver both instructor-led training and e-learning curriculum.
2. Contribute to the creation of effective, innovative, and highly interactive training to address employee’s development needs.
3. Work close to senior department staff to develop, customize, and implement learning that is specific to audience needs.
4. Use knowledge in instructional design methods, including conceptual knowledge and application of adult learning theory in producing relevant training materials.
5. Responsible for delivering company-wide training classes.
6. Create training materials under direction of the department’s senior staff that are in accordance with business writing standards.
7. Deliver evaluation metrics to assess impact of training efforts using the four levels of evaluation (reaction, learning, behavior, results) as measurable benchmarks.
8. Strong oral and written communication skills appropriate for consultation with all levels of management.
9. Hold people’s attention and connect with an audience when speaking
10. Must be a direct, articulate, and thoughtful communicator with exceptional facilitation, influential, and presentation skills.
11. A consultative approach; the ability to easily develop rapport and trust with multiple individuals and personalities.
12. Excellent interpersonal customer and employee contact skills.
13. Credibility, stature and personal presence in order to lead individuals and operate effectively.
14. The ability to thrive in a fast-paced, dynamic environment.
15. Genuine, forthright and honest, with an impeccable reputation for integrity. Must be able to inspire trust and confidence.
16. The ability to influence and drive change within the organization.
17. A self-starter with a hands-on style, a high level of energy, stamina and drive.
18. The ability to present ideas clearly and gain agreement and group consensus.
19. A strong team player who is proactive and driven to achieve results.
20. Flexibility to travel when necessary and accommodate meeting times outside typical business hours to accommodate global locations.
21. Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions.
22. Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action.
23. Follows policies and procedures; completes tasks correctly and on time; supports the company’s goals and values.
24. Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one’s own actions and conduct.
25. Performs duties specific to the position and other functions as assigned.
MINIMUM REQUIREMENTS
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
• Bachelor's degree or equivalent experience or Associate's degree with 3-5 years of related experience
• Knowledge of related state and federal banking compliance regulations, Bank operational policies and procedures, and the Bank’s products and services.
• Excellent organizational and time management skills.
• Ability to effectively train and instruct others in a formal classroom or one-on-one environment.
• Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing and spreadsheet software programs.
• Intermediate typing skills to meet production needs of the position.
• Intermediate math skills; ability to calculate interest, commissions, proportions, and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent, including the drafting and interpretation of bar graphs.
• Exceptional verbal, written and interpersonal communication skills, with the ability to apply common sense to carry out instructions and instruct others, train personnel, write reports, correspondence and procedures, and speak clearly to customers and employees.
• Thorough understanding of management procedures; ability to plan department or Company activities (setting objectives, developing strategies, budgeting, and developing policies and procedures); initiative to organize various functions necessary to accomplish department or Company activities; effectively staff (selecting, training and developing employees); directing employees towards the desired objectives (delegating, motivating, resolving problems); controlling the function (developing performance standards, measuring results, taking corrective action and rewarding employees as appropriate).
• Ability to deal with complex problems involving multiple facets and variables in non-standardized situations.
• Ability to work with no supervision while performing duties.
Pay $52,000 - $76,000 per year. The salary reflects the full, reasonably expected salary range for this position. Salary is based on the candidate’s current experience, education, skills, and abilities related to the position. Successful candidates may be eligible for bonus, stock, commissions, and incentives at the Company’s sole discretion. We offer a comprehensive benefits package, which vary depending on the position ultimately offered. All employees are offered paid sick time off. Depending on the position offered, benefits packages may include vacation leave; paid holidays; medical, dental, vision, life and disability insurance packages for employees and dependents; various other voluntary benefit offers, and optional retirement accounts.
We are an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, genetic information, or military or Veteran status, or any other characteristic protected by law.
The application window for this position is expected to close on October 3, 2025.