Job Description
Job DescriptionWe are looking for a dedicated Admissions Coordinator to join our team in Lincolnshire, Illinois. In this role, you will play a vital part in ensuring smooth admissions processes for residents while serving as a key point of communication for families, residents, and healthcare professionals. This is a long-term contract position offering the opportunity to work in a dynamic and supportive environment.
Responsibilities:
• Manage referrals from hospital social workers, physicians, and family members, ensuring waitlists are up to date.
• Act as the primary public relations representative for the Health Center, conducting facility tours and providing relevant admission information.
• Perform admission interviews to gather financial, medical, and social data while securing necessary documentation and signatures.
• Track and maintain census data, including admissions, discharges, room transfers, and changes in payment methods.
• Oversee Life Care resident statistics and provide updates to residents and their families regarding short-term or permanent status.
• Coordinate with various departments to streamline admissions, transfers, and discharges, ensuring seamless communication with referral sources.
• Address inquiries and concerns from residents, families, and guests, providing timely follow-up to ensure satisfaction.
• Ensure efficient discharge-to-admission processes, maintaining a 7-day-per-week availability for timely transitions.
• Minimum of 1 year of experience in admissions coordination, customer service, or a related field.
• Previous experience in assisted living or nursing home administration is highly desirable.
• Strong organizational skills and the ability to manage multiple priorities effectively.
• Excellent written, verbal, and interpersonal communication skills.
• Proficiency in time management and the ability to work collaboratively as part of a team.
• Internal sales or facility tour experience is a plus.