Training & Development Manager

Job Description

Job Description

Be PROUD of what you do:

You'll join a mission-driven team and agency dedicated to supporting our clients. We have been entrusted with a 115-year legacy of doing good and we have set forth a bold goal of ending poverty in our community. Our services are uniquely positioned to address a myriad of key factors that keep families from reaching their bigger, brighter future. We have identified five different areas, or pathways, in which our programs create impact: financial resiliency, education credentials, emotional resiliency, resource stability, and employment. And we're growing our team to make it all happen! Though we are guided by our Catholic Faith, you do not have to be Catholic to join our team or receive services.

Core Responsibilities

• Assess Training Needs
• Identify Knowledge and Skill Gaps
• Conduct Regular Training Across Multiple Sites

What will you be doing in your new role?

• Empower social work professionals to provide high-quality, client centered services through effective training, coaching, and continuous improvement.
• Assess, plan, and coordinate relevant, evidence-based training programs for social workers and program staff.
• Design and develop regular training needs assessment with staff at Padua Mission sites.
• Establish and manage evaluation frameworks to assess training effectiveness through feedback.
• Conduct regular training needs assessments to determine current knowledge gaps and skill development areas.
• Collaborate with curriculum developers to design and revise training materials that reflect the latest practices in client care, trauma informed approaches, and compliance requirements.
• Develop community of learning opportunities for mission site staff and leadership .
• Deliver engaging onboarding experiences and ongoing training sessions that empower staff and promote retention of knowledge.
• Provide coaching and mentorship to social workers, reinforcing effective client engagement strategies through observation and feedback.
• Evaluate training effectiveness through feedback, testing, and performance observations; use data to recommend adjustments.
• Support compliance by ensuring staff are trained in accordance with agency policies, funder guidelines, and licensing requirements.
• Coordinate and document all training activities, including scheduling, logistics, attendance, and completion tracking.
• Stay informed on emerging research and trends in effective skill acquisition.
• Contribute to a culture of learning, safety, and continuous improvement throughout the organization.
• Ensure Mission Site Case Management Teams are confident, skilled, and prepared to serve clients with empathy and professionalism
• Multi-modal training ensures all learning styles are included.
• Work with the Evaluation team to utilize data to identify Mission Site training needs/gaps.
• Some travel is required.

Are you the next Training & Development Manager?

• Bachelor’s degree in Social Work, Education, Psychology, or a related field; Master’s degree.
• Minimum 1–2 years of experience in training, coaching, or staff development, preferably within social services or healthcare.
• Strong understanding of trauma-informed care, client engagement strategies, and social work best.
• Excellent communication, facilitation, and interpersonal.
• Experience with curriculum development and adult learning principles is highly.
• Proficient in maintaining training records and evaluating training.
• Demonstrated ability to support staff in high-stress or crisis situations.

Here's the Good Stuff...

• Full-time position with a starting salary rate of $60,000- $63,000, based on the minimum job requirements listed above. Pay is determined by relevant experience, work history, education and internal equities.
• Medical/ Dental/ Vision/ Short Term Disability/ Accident Insurance/ Hospital Indemnity Insurance/ Critical Illness/ ID Shield
• Health Savings Account- CCFW contributes $110 per month.
• 100% Company paid Long Term Disability
• 100% Company paid Basic Life and AD&D Insurance
• 16 paid Holidays (including being closed Christmas Eve through New Years Day)
• Tiered PTO Accrual by tenure:
  • Vacation Time- 100 hours in your first year.
  • Sick Time- 48 hours in your first year.
• 403(b) with employer match from day one- up to 6%
• 3 weeks paid parental/critical illness leave
• Employee Assistance Program

• CCFW Participates in the Public Service Loan Forgiveness program (PSLF)

• Mentorship Program
• Wellness Program
• Financial Coaching

I'm in...next steps.
We want to know more about you! Send us your resume and cover letter through the "Join our Team" tab on our website: www.catholiccharitiesfortworth.org. Select the job posting and click the "Apply now" button at the top right of the posting. Be sure to complete all fields so we know who to contact!

Due to the volume of responses, only qualified parties will be contacted. No phone calls, please. Catholic Charities Fort Worth is an equal-opportunity employer.