Manager/Sr. Manager, Sales Training - INTERNAL APPLICANTS ONLY

Job Description

Job Description

Benefits Offered

401K, Dental, Life, Medical, Vision

Employment Type

Full-Time

“We deliver innovative treatments to improve the lives of individuals suffering from neuropsychiatric, neurologic and other disorders”

Intra-Cellular Therapies Inc. a Johnson & Johnson (“J&J”) company is headquartered in Bedminster, NJ. Founded on Nobel-prize winning research, we launched our first commercial product in CNS in 2020 and received approval for an expanded indication in 2021. We have a strong pipeline with projects in preclinical development stage through Phase III. We celebrate science, welcome curiosity, expect collaboration and demand integrity and respect in all we do, create and deliver.

The Manager, Sales Training will develop both in-person and virtual training that inspires the sales force to apply new sales behaviors to increase effectiveness in their work. This role is critical to the success of the organization as it will provide the training and support needed for the sales force to execute effectively within a compliant environment.

Responsibilities:

• Apply adult learning principles and a story-based approach to training initiatives including the creation, implementation, and evaluation of training programs.
• Training responsibilities may include:
  • Launch readiness and launch pull-through.
  • Developing a competitive selling curriculum that can be leveraged for both new hires and the ongoing development of the existing sales team.
  • Share in the responsibilities of POA workshop development, new hire training, selling skill curriculums, and other training responsibilities.
  • Deliver both in-person and virtual training in a way that inspires participants to apply the principles discussed.
  • Design engaging and effective training materials, including presentations, manuals, e-learning modules, and assessments.
  • Lead and manage the full lifecycle of assigned training projects including planning, resource allocation, execution, and delivery.
  • Develop and maintain project timelines, and communication plans to ensure meeting delivery deadlines and collaborate with marketing, medical, regulatory, and leadership to ensure alignment across departments.
  • Manage Learning Management System content from a training perspective for both new hires and existing representatives.
  • Assist in the implementation of training needs assessments and the identification of training initiatives to address any gaps or opportunities.
  • Create, implement, and facilitate training tailored to the principles of compliance for all sales forces.
  • Review and update all compliance training as needed.
  • Collaborate with the compliance and market access teams to identify future training needs and develop proactive plans to address these needs.

Requirements:

• A bachelor’s degree is required with concentration in business, or education, science preferred.
• Pharmaceutical Sales Representative experience required. Experience in 1st line Management a plus. Neuroscience experience is strongly preferred.
• Minimum 3+ years of sales training experience
• A proven track record of experience/knowledge with one or more of the following is preferred:
  • Launch readiness and launch pull-through
  • Competitive Selling
  • Market Access training for a field sales team
• Experience in Sales Training or adult learning/education with corresponding certifications is a plus.
• Pharmaceutical Commercial Operations or equivalent experience preferred.
• Minimum of 3 years working in a home office environment or equivalent experience is preferred.
• The role requires strong collaboration skills to work with key stakeholders in developing ongoing training programs.
• Strong organizational and planning skills are necessary to effectively execute the responsibilities of this position.
• Effective presentation and facilitation skills including excellent verbal and written communication skills.
• Required technical abilities in use of various software/hardware platforms necessary to execute new hire training.
• For the Sr. Manager, Training role, requirements include a proven track record of:
  • Autonomy in taking on projects/assignments with increasing responsibility
  • Experience in mentoring and or managing other sales training colleagues
  • Strategic deliverables including developing new hire curriculum for newly created sales positions
• Complete all company and job-related training as assigned within the required timelines.
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
• Duties, responsibilities, and activities may change at any time with or without notice.
• Must be able to perform all essential functions of the position, with or without reasonable accommodation.

Key Stakeholder Relationships:

• Strong partnerships and open communications with Sales, HR, Marketing, Compliance, sales operations, and external partners.

Intra-Cellular Therapies is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, disability or any other legally protected status.

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