Director of Financial Aid

Job Description

Job DescriptionDescription:

We are looking for an experienced and accomplished Director of Financial Aid to oversee the operation of our Financial Aid Student Services department. The Director has responsibility for the operations of the Financial Aid Department for Joyce University of Nursing and Health Sciences, and the administration of the student financial aid program including federal, state, and local funds. They are the resident expert, leads, and builds the institution’s capacity to provide steadfast Financial Aid student services and to administer all aspects of student financial aid counseling to assist our students in understanding, applying for, and securing financing for their education at Joyce University, in accordance with the policies, procedures and standards established by Federal, State and institutional policy. This position is located on our Draper, UT campus, however we will consider highly qualified remote candidates with some travel to campus.

WHAT’S IN IT FOR YOU:

• A generous self-directed PTO policy
• Paid holidays
• 401k with employer match
• Medical, dental, and vision insurance
• Fully paid short term disability
• Long term disability
• Dedicated professional development
• World-class continuing education assistance

WHAT YOU DO EVERYDAY:

• Works closely and collaborate with all Enrollment Services departments including Admissions, Student Accounts, Registrar and Student Services for each entering cohort
• Manage and supervise all financial aid processes for awarding student loans, grants, and scholarship packages. Develop and monitor the Financial Aid Office budget including personnel needs and departmental operating expenses.
• Develop student costs of attendance (individual student budgets) including tuition, books, fees, room and board, etc.
• Implement and monitor effective processes for compliant awarding of student financial aid.
• Monitor student receivable accounts.
• Interpret and apply federal laws and regulations, school policies and regulations, and state regulations relating to the delivery of student financial assistance.
• Ensure that the school has exception-free Financial Aid audits and program reviews by keeping abreast of and implementing all federal and state laws and regulations that pertain to the programs administered by the Financial Aid Office.
• Maintain institution’s financial aid data to assure timely and accurate submission of required federal, state, and local reports.
• Leads, trains, supervises and provides guidance on student financial aid counseling and financial aid processing
• Supervises the processing of financial aid records in accordance with Federal and State regulations; assist with and provides guidance in the preparation and maintenance of financial aid packaging
• Provides leadership on various working groups dedicated to streamlining and improving policies and procedures across function areas of the University
• Ensures a high level of customer service through staff training, effective assessment and utilization of technology, process and policy development, and proactive communication
• Detects and solves student packaging and processing issues using good insight, judgment and innovative, creative thinking
• Extensively analyzes data to determine statuses of student financial aid application process and financial aid awarding processing effectiveness, to create dynamic solutions as well as inform strategic planning and tactical planning
• Monitors and maintains the University’s compliance with constantly changing federal and state regulations on student aid programs
• Manages the aid administration of the student population. This includes current and prospective students on application procedures, eligibility requirements, internal policies and procedures, awarding of financial aid
• Assures that students are serviced at the highest of standards
• Assures that all communications to students and staff are correct and timely
• Other duties as assigned.

Requirements:

WHAT YOU’VE ACCOMPLISHED:

• Required Education Bachelor's Degree
• Preferred Education Master's Degree
• Required Experience 5+ Years in Higher Education Financial Aid Leadership

EQUAL EMPLOYMENT OPPORUTNITY POLICY:

Joyce University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.