Graduate Admissions, Assistant Director

Job Description

Job Description The Assistant Director of Graduate Admissions is a key role in executing a bold and targeted graduate student recruitment strategy that reflects our commitment to high quality academics. The Assistant Director will work closely with academic deans, program directors, and faculty to promote USJ’s graduate offerings, develop partnerships, and host high-impact recruitment events. The ideal candidate brings strong interpersonal skills, technological fluency, and a passion for working with students from a variety of backgrounds.

• Execute an aggressive and data-informed graduate student recruitment plan; identify and cultivate new recruitment markets; represent the University at off-campus graduate recruitment events
• Collaborate with faculty and program directors to align recruitment messaging with program strengths and market demand. Serve as the liaison between program directors and prospective students to ensure a seamless admissions process.
• Plan and host graduate information sessions, open houses, and yield events both on and off campus and in virtual formats.
• Effectively communicate program options, admissions process and criteria, and financial aid information to prospective students. Provide personalized outreach and communications to prospective students via email, phone, and social platforms.
• Manage prospective student records through all stages of the funnel using Slate and other systems. Review and evaluate applications.
• Utilize Slate to manage contacts, monitor engagement, generate reports, and inform recruitment efforts.
• Assist with market research and assess enrollment trends to continuously refine strategies.
• Performs other related duties as assigned, which may include working with undergraduate populations, supervising professional and/or student staff, and serving as a Designated School Official (DSO) for international student support.
  

Education & Experience

• Bachelor’s degree required, Master’s degree preferred.
• 2+ years of admissions, recruitment, marketing, or enrollment management experience, preferably with graduate or adult student populations.
• Experience working with CRM and application systems; Slate and Jenzabar experience strongly preferred.
• Previous customer service or sales experience is a plus.
• Travel, evening and weekend work required.

• Other Qualifications

  • Strong interpersonal skills and a customer service mindset, with the ability to engage effectively with students, families, alumni, and colleagues.
  • Organized, accurate, and detail-oriented multitasker who can manage time well, solve problems creatively, and maintain focus in a fast-paced environment.
  • Able to work independently while also thriving as part of a team, demonstrating patience, adaptability, and a positive attitude.
  • Proven ability to prioritize and manage a high volume of work, including complex projects and competing deadlines.
  • Strong computer proficiency, including Microsoft Office Suite, internet tools, and other relevant software. Experience with university-specific systems (e.g., CRM, SIS) is a plus.
  • Excellent written and verbal communication skills, with comfort interacting across a wide range of audiences, including diverse populations.
  • Professional and polished demeanor with the ability to represent the University with courtesy and credibility in all settings.
  • Ability to handle confidential information with discretion and sound judgment.
  • Commitment to the mission of the University of Saint Joseph and the ability to represent and advance its values in a professional and student-centered manner.
  • Physical ability to perform the essential functions of the position, as noted below, with or without reasonable accommodation.
• Must have a valid driver’s license and the ability to travel using a personal and/or rental car for recruiting purposes.

PHYSICAL REQUIREMENTS

The physical requirements and description of the work environment are representative of what an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical ActivityApproximate Percentage of Time Spent in this Activity

(Minimal, Some, Substantial)

1. Bending

Some

1. Climbing (e.g. stairs)

Some

1. Keyboarding

Substantial

1. Kneeling

Minimal

1. Lifting (indicate maximum weight)

Some, 30 lbs

1. Reaching

Some

1. Sitting

Substantial

1. Standing

Substantial

1. Using Telephone

Substantial

1. Walking

Substantial

1. Other (please explain):

Ability to drive to and participate in off-site events at various venues and to transport admissions materials, displays, and other equipment.

Substantial

Work Environment (a brief description)

Standard office environment. Evening and weekend hours may be required on a regular basis, particularly during periods of high activity. Ability to travel and attend off-site events is required.