Shareholder Training Supervisor
Job Description
Job Description:\n\nSUMMARY Under the direction of the Shareholder Development Manager and in accordance with BSNC guidelines, policies, and federal laws, this position shall provide leadership support in developing and leading ongoing shareholder development. This position requires great attention to detail, and the Shareholder Training & Recruitment Supervisor duties must be completed accurately and delivered with high quality in a timely manner. Applicants must be a Bering Straits Native Corporation shareholder, descendant of a shareholder, or the spouse of a shareholder to be considered for this position. ESSENTIAL DUTIES & RESPONSIBILITIES The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. May hire, train, and oversee Shareholder Development staff as assigned.Receive programmatic assignments from the Shareholder Development Manager and coordinate the identification, design and delegation of associated project tasks and projects to assigned team members. Evaluate the effectiveness of assigned programs and recommend areas of improvement.Track team progress, monitor team tasks, ensure optimal team performance and adherence to programmatic deadlines. Oversee scheduling, assignments, and the daily workflow of assigned staff and/or consultants. Provide constructive and timely performance evaluations.Submit team projects and program metrics to the Shareholder Development Manager for ongoing review and approval and keep the Shareholder Development Manager regularly apprised on programmatic status. Internship ProgramUnder the direction of the Shareholder Development Manager, collaborate with shareholder development staff and hiring managers to manage and administer the Summer Internship program and support communication and recruitment for the program. Ensure that program goals are achieved by helping to prepare tomorrow’s leaders for the workforce by providing paid internships and professional development training each summer to qualified shareholder or descendant students enrolled in college or technical school. Training Programs Shareholder Training and Enrichment Program (STEP)Collaborates with workforce development staff, hiring managers, and the Shareholder Development Manager to continuously improve the program to hire and train shareholders/descendants for mentorship and apprenticeship positions designed to develop career pathways, grow the skilled workforce of the corporation, and build additional skills and experience in Our People. Leadership, Exploration, and Development (LEAD) ProgramCollaborates with hiring managers, and the Shareholder Development Manager to continuously improve the leadership development and management training program for shareholders and descendants, which is a networking opportunity with other participants in the program and with leaders from the Bering Straits Region and the Native community. It is also an opportunity to learn leadership skills that will assist participants to advance in their career or to acquire other leadership positions and receive mentoring and coaching from experienced leaders. Job TrainingCollaborates with hiring managers and Shareholder Development Manager to continuously improve shareholder and descendant employee job training to ensure shareholder and descendant employees have the necessary skills and tools to succeed, including coaching on tools to enhance current performance, not just pathways to promotion. Shareholder Employee Career Enrichment ProgramUnder the direction of the Shareholder Development Manager, collaborate with shareholder development staff, department managers, Plan Review Committee, and the Director of Shareholder Development to support the development, tracking, and management of fulfillment of the Shareholder Employee Enrichment Plans as needed. Shareholder and Descendant Talent, Sourcing & RecruitmentBuild and update the database of shareholder and descendant talent records, including a Talent Bank. Work to maintain and improve the Talent Bank and assist in the marketing and recruitment for each program.Collaborate with workforce development staff, hiring managers, and the Shareholder Development Manager on the design, implementation, and continuous improvement of shareholder sourcing and recruiting activities and the accompanying reporting and processes.Conduct outreach to hiring managers with open positions.Provide training on the Shareholder Hire Preference policy for managers.Design and implement the overall SH/DEC recruiting strategy - find and attract qualified BSNC shareholders and descendants to apply for open positions.Source and attract BSNC Shareholder and Descendant candidates by using databases, social media, etc.Track fulfillment and selection/non-selection of shareholder candidates in the applicant tracking system and ensure all shareholder applicants are properly dispositioned by hiring managers in the system.Ensure all self-certified applicants are verified for shareholder/descendant status and communicate statuses as they are updated to hiring managers and other applicable internal managers.Conduct audits of existing shareholder/descendant employee lists throughout BSNC and subsidiaries to confirm shareholder/descendant status. Obtain documents as needed to verify the status of employees who self-certify as shareholders or descendants. Workforce Development Support & Job TrainingCollaborate with hiring managers and the Shareholder Development Manager to design, implement, and continuously improve the workforce development support & job training resource library to ensure shareholder/descendant employees have access to resources intended to help develop the necessary skills and tools to succeed. Include resources and tools to enhance current performance, not just pathways to promotion.Design, plan, and implement an annual BSNC career fair and quarterly virtual career fairs.Provide a calendaring service for BSNC shareholders and descendants to discuss pathways to employment and opportunities within BSNC and discuss workforce development resources available to shareholder and descendant applicants and employees on resume writing, interview skills, skill development, job performance, training, and other professional development activities to accomplish their career goals. Shareholder/Descendant Employee OrientationDesign and implement a Shareholder/Descendant Employee Orientation program to help shareholders balance shareholder and Employee roles and responsibilities, understand BSNC’s businesses and corporate culture, use cultural values to succeed in the workplace, and introduce them to the Shareholder Development Plan program, and their Shareholder Development point of contact. Shareholder and Stakeholder OutreachUnder the direction of the Shareholder Development Manager, collaborate with shareholder development staff to perform duties to ensure that BSNC’s shareholders and descendants are provided timely information on employment, advancement, training, and educational opportunities and any benefits provided by BSNC and/or BST.Under the direction of the Shareholder Development Manager, collaborate with shareholder development staff to represent BST programs and/or BSNC and promote their missions at selected conferences, job or recruiting fairs, forums, and meetings.Under the direction of the Shareholder Development Manager, collaborate with shareholder development staff to manage activities related to the planning, organizing and follow-through on events related to shareholder development. Direct volunteers and/or participants in carrying out their duties and responsibilities.Under the direction of the Shareholder Development Manager, collaborate with shareholder development staff to develop and maintain effective relationships with community and organizational leaders that support the goals of the Shareholder Development Department and the mission of BSNC. Administration and Administrative SupportHandle sensitive information in a confidential manner.Under the direction of the Shareholder Development Manager, collaborate with shareholder development staff to develop reports to assist with analyzing organizational objectives and relevant financial data, program structure and objectives, and other sources of funding and budgets.Under the direction of the Shareholder Development Manager, collaborate with shareholder development staff to develop and document Shareholder Development Department procedures.Under the direction of the Shareholder Development Manager, collaborate with shareholder development staff to assist with the preparation and monitoring of annual department budgets for each upcoming year as needed.Under the direction of the Shareholder Development Manager, collaborate with shareholder development staff to provide information and reports to support the development of short and long-term strategic plans and goals relating to shareholder development and BST programs and monitor and report on progress of strategic plan initiatives relating to shareholder development and BST programs.Maintain computer and manual filing systems. Coordinate office procedures.Carry out administrative duties such as filing, typing, copying, binding, scanning, faxing, etc. Prepare template agreements and emails on behalf of other office staff. Prepare accurate meeting minutes and monthly expense reports for managers and staff as directed.Other duties and special projects as assigned. Must be flexible and available to perform other duties in support of BSNC’s various programs. QUALIFICATIONS - EXPERIENCE, EDUCATION AND CERTIFICATION To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required (Minimum) QualificationsBachelor’s degree in Business, Human Resources, Education, or related field. A combination of education and experience may be used to meet educational requirements.Experience with shareholder development or relations.Experience with planning, organizing, and managing activities and events.Valid state driver’s licenseExperience administering special projects.Verified shareholder, descendant of a shareholder, or spouse of a shareholder of BSNC. Knowledge, Skills, Abilities, and Other Characteristics Proficient with MS Office (Outlook, Word, Excel, and PowerPoint) and AdobeAbility to travel as necessary and willing to workdays, evenings, nights, overtime, and weekends as required.Working knowledge of ANCSA and Alaska Native history.Knowledge of Bering Straits region, history, and culture.Knowledge of postsecondary institutions and student financial aid requirements.Ability to set priorities, handle multiple tasks and application deadlines with a high degree of accuracy.Ability to develop and implement projects using knowledge of good business practices, policies, and organization.Excellent time management skills and ability to multi-task and prioritize workAttention to detail and problem-solving skillsExcellent written and verbal communication skillsAbility to work cooperatively with all levels of an organization, including Board of Directors, executive team, and interns.Strong organizational and planning skillsAbility to work independently and apply sound judgment to a variety of situations and collaborate effectively with other personnel to meet deadlinesPossess a strong desire to expand responsibility and increase experience and knowledge through on-the-job training and continuing education. NECESSARY PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employee must maintain a constant state of mental alertness at all times. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. DOT COVERED/SAFETY-SENSITIVE ROLE REQUIREMENTS This position is not subject to federal requirements regarding Department of Transportation “safety-sensitive” functions. WORK ENVIRONMENT Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job. The job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work described herein is primarily in a modern office setting. Occasional travel may be required. SUPERVISORY RESPONSIBILITIES This position supervises employees ADDITIONAL QUALIFYING FACTORS As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain the appropriate clearance levels required and be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender, or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. Equal Opportunity Employer/Veterans/Disabled We participate in the E-Verify Employment Verification Program. We are a drug free workplace.