Admissions Coordinator

Job Description

Job Description

As a global leader in arts education, Interlochen is committed to nurturing both the individual artist and the collective community. We believe that artistic excellence is achieved through creativity, dedication, and meaningful collaboration. By joining our team, you contribute to a long-standing tradition of pioneering arts education while helping to shape the future of students, staff, and faculty alike. Together, we strive to create a positive, lasting impact on the arts and the world.

Position Summary: Interlochen is seeking an organized and detail-oriented Admission Coordinator to play a critical role in ensuring the efficient and effective operation of the Admission Office. The successful candidate will represent the office as the warm, friendly, and helpful face of our front desk, setting a positive tone for everyone who walks through the door. The Admission Office Coordinator will provide excellent customer service to students and families via in-person, phone, and email communication.

In this role, the Admission Coordinator will support recruitment and enrollment for both Interlochen Arts Camp and Interlochen Arts Academy in various ways, including support for recruitment travel and events, answering application questions, and managing the department's inventory of promotional collateral.

The Admission Coordinator will also oversee an application load for Interlochen Arts Camp. This aspect of the position will require the successful candidate to connect with their prospective students to help complete a Camp application, review candidates for an admission decision, and enroll accepted students within their caseload. This role will help support the team in reaching institutional enrollment goals and targets for Arts Camp.

The ideal candidate will possess excellent written and verbal communication skills, strong organizational and problem-solving skills, and thrive in a collaborative team environment. As one of America's most prestigious institutions for arts education, this is an exciting career opportunity to join a vibrant community and support Interlochen's enrollment division. This is a full time salaried position working 40 hours a week, either from 8:30 am - 4:30 pm or 9:00 am - 5:00 pm. It also includes a complete benefits package including health care, paid time off, life insurance, discounts to performances and more.

Join our vibrant arts community at Interlochen, where we work with a global population of over 5,000 exceptional students from elementary through high school across numerous artistic disciplines.

Essential Duties and Responsibilities:

• Serve as the initial point of contact for prospective students and families, answering inquiries and providing guidance on admission policies and procedures.

• Coordinate, staff, and support on and off-campus events.

• Coordinate admission calendar.

• Monitor office and recruitment collateral and maintain inventory of supplies.

• Manage calendar for VP of Enrollment Management and Marketing

• Manage monthly expense report for VP of Enrollment Management and Marketing

• Collaborate with other departments to ensure that events, admission deadlines, and other pertinent information are accessible to targeted populations.

• Engage with alumni and parent ambassadors.

• Seek the best use of materials, equipment, and staff to maximize efficiency and effectiveness.

• Comply with Interlochen policies and procedures and act as a good steward of Interlochen finances.

• Uphold and support the values and mission of the organization.

• Prioritize duties in a manner consistent with organizational objectives and growth.

• Flexible schedule with some weekends during special events at Interlochen.

• Ability to travel on 3-5 recruiting trips per year.

• Perform other duties as assigned.

Work Environment:

Work is performed primarily in a standard office environment with extensive internal and external stakeholder contact

Education: Bachelor's degree preferred, or equivalent experience in related field.

Experience:

• Strong leadership and communication skills.

• Highly organized and detail-oriented.

• Experience in customer service and/or hospitality preferred.

• Ability to work independently and collaboratively.

• Ability to prioritize and manage multiple projects and/or responsibilities simultaneously.

• Professional experience in education or non-profit organizations preferred.

• Passion for the arts and a background in arts education a plus.

Equipment Familiarity: Mac Laptop, Google Suite, Salesforce a plus

Certifications, Licenses or Special Training:

• Must meet and maintain background screening requirements as detailed in policy 12.HR.01 Pre-Employment and Employee Background Checks.

• Valid driver's license and driving record that meets the eligibility requirements of ICA's insurance carrier (for all positions requiring driving).

Knowledge, Skills and Abilities:

• Excellent interpersonal and time management skills

• Outstanding oral and written communication skills

• Strong capability to work collaboratively and collegially with a wide variety of constituents

• Aptitude for embracing and appreciating a variety of values, beliefs, perspectives, artistic styles, and traits inherent to every individual

• A proactive approach to solving problems is highly valued

• Outgoing personality

Application Materials:

• Cover Letter
• Resume