Job Description
Job DescriptionPosition Description: Job Title: Financial Aid Systems ManagerLocation: Delta College Corporate Office (Baton Rouge) Department: Financial Aid/CompliancePosition Type: Full-TimeThe Financial Aid Systems Manager oversees the administration, reporting, and quality assurance of financial aid processes across all campus locations, utilizing financial aid IT Systems. This role ensures compliance with federal, state, and institutional regulations while developing and maintaining effective policies and procedures for financial aid operations. The ideal candidate will demonstrate strong analytical skills, attention to detail, and a commitment to operational excellence.Key ResponsibilitiesManage and optimize the financial aid management systems to ensure accuracy, efficiency, and regulatory compliance.Generate, analyze, and submit required financial aid reports for internal and external stakeholders.Collaborate with campus-level Financial Aid Officers (FAOs) to monitor, support, and ensure adherence to institutional policies and regulatory requirements.Develop, update, and implement policies and procedures for financial aid systems across all locations.Conduct regular audits and quality assurance checks to identify and resolve discrepancies or compliance issues, in collaboration with applicable corporate personnel.Train and support campus staff on system usage, regulatory updates, and process improvements.Monitor and report regulatory changes to all applicable personnel and ensure timely updates to processes and documentation.Prepare for and support internal/external audits and program reviews.Maintain accurate records and documentation in accordance with institutional and regulatory standards.QualificationsRequired:Bachelors degree in Business Administration, Education, Information Systems, or a related field.3+ years of experience in financial aid administration or systems management.In-depth knowledge of federal and state financial aid regulations (Title IV).Experience with financial aid management systems.Strong analytical, organizational, and communication skills.Demonstrated ability to manage multiple priorities and work collaboratively.Preferred:Masters degree in a related field.Previous experience developing policies and procedures for financial aid.Familiarity with audit processes and quality assurance.Competence in information technology interfaces. Application InstructionsPlease submit your resume, cover letter, and three letters of recommendation outlining your experience and qualifications for this position.