Executive Director

Job Description

Job Description

Volunteers of America National Services is seeking an Executive Director to join our PACE Senior Community Care of Florida team. This Executive Director will be based out of Tallahassee, Florida and provide support to our Day Center.

Location: 751 Sydney Dr. Tallahassee, FL 32317 (Fully onsite)

Schedule: M-F 8:00 AM-5:00 PM

Salary: $88,000-$120,000 (Based on years of Experience)

About the Job: The role of Executive Director requires a combination of organizational leadership and operational talent as well as strategic expertise. The Executive Director provides the management expertise for achieving the goals and objectives of the program in accordance with the mission of the organization.

Essentials:

Planning
The Executive Director engages in a planning process for the program that determines its goals and objectives in relationship to changes in the environment and the needs of its community, establishes priorities, frames the most appropriate organizational structure to achieve its goals and objectives and provides benchmarks for evaluating the achievement of its goals and objectives.

• The results of the planning process should be reflected in a business plan, developed by the Executive Director.
• The Executive Director should ensure that the business plan is based on an assessment that reflects an adequate database tin the needs of the community, an evaluation of trends, legislative activity, and documentation of demographics, utilization, and financial trends.
• This assessment should be linked with an ongoing assessment of the strengths and weaknesses of the program’s services in relation to other providers and to the needs of the community.
• The business plan is supported by an effective public relations program, developed by the Executive Director, which builds community understanding and support of the program and services and those of the national organization.

Organization
The Executive Director should create and monitor the organizational structure of the program to ensure its effectiveness and responsiveness to those being served. The nature of the structure is dynamic and flexible, responsive to the needs of the national organization.

• The Executive Director should develop an organizational plan that clearly assigns responsibilities for the program’s services to functional departments and to individuals.
• The Executive Director should develop, recommend, and implement a plan for continuity that ensures ongoing stability of the program. Such a plan should include performance standards that are stated in terms of continuous improvement targets, opportunities for internal and external development, and a system for evaluating the performance levels of all employees, consultants and other service providers.

Operations

The amount of time that can be allocated to essential activities that call upon the visionary and strategic skills of the Executive Director is dependent upon the effectiveness of the day-to-day operations of the program. The Executive Director must create, sustain and evaluate on an ongoing basis an infrastructure of people who take overall responsibility for implementing the program’s service strategy and for initiating corrections that keep the strategy on course.

• The infrastructure should be supported by the organization’s general policies and guidelines, and by program specific systems and processes that are customer-responsive, efficient and continually improved by collecting and analyzing relevant data. These systems and processes must include mechanisms that ensure compliance with the regulations, standards, and criteria of various health, governmental, professional and accrediting agencies.
• The Executive Director serves as the permanent chair of the program’s Quality Council, the body charged with overseeing the implementation of the Quality Plan, allocation of resources, initiation of project of project team solutions and monitoring results.
• The Executive Director serves as the Facility Compliance Officer, responsible for implementation of the corporate compliance program and all compliance procedures related to operations of the facility

Financial Resource Management
The Executive Director is responsible for the cost-effective management of the program’s resources, and for implementing the organizational financial policies. This responsibility requires a commitment to provide the most economical and highest quality services possible in keeping with available resources.

• As a not-for-profit provider, the organization’s long-term financial stability and capacity to address the diverse needs of those it serves is dependent upon the financial support of contributors who embrace its mission. The Executive Director is responsible for developing and implementing a program specific fundraising plan (as part of the business plan) that projects the values of the total organization into the community, and ensures the community’s financial support of the program.

Human Resources
The Executive Director should cultivate and promote a work atmosphere that recognizes the vital importance of human resources to the organization. The work atmosphere should empower employees with the tools and autonomy needed to make a key service improvements that are in the best interests of the organization and its customers. The Executive Director is responsible for instituting a plan for the recruitment, hiring, retention and the development of effective personnel to attain the objectives and goals of the program.

• The plan should include strategies that effectively build the level of employee morale and spirit necessary to facilitate problem solving, productivity, and service excellence. The Executive Director involves managers in developing specific action plans for improving service that include goal setting and skill building.

Leadership
The volatility of the health services environment requires that the Executive Director demonstrate a strong proficiency in the ability to manage and effect change. The Executive Director can best achieve and sustain an influential position of shaping the structure and dynamics of the program by developing sharp communication skills, thinking proactively rather than reactively, networking with diversified community and professional representatives, serving in advisory and board positions, and being active in health-related service organizations.

• Serve as an enforcer of the Section 504 of the Rehabilitation Act of 1973, and the Age Discrimination Act of 1975.
• Attends required in-services and completes assigned online courses.
• Directs, supervises, and evaluates the performance of the Center Director, Sales and Marketing Director, Medical Director/PCP, Nurse Practitioners, Director of Clinical
• Services and Receptionist. Ensures that the job responsibilities, authorities and accountability of all direct reports are defined and understood.
• Responsible for maintaining compliance with all state and federal program requirements, obtaining and maintain certification under Centers for Medicare and Medicaid Services (CMS) as well as any other state or federal law or rules.
• Participates and provides for continuing education classes and any required staff and training meetings. Maintains professional affiliations and any required certifications.
• Provides administrative on-call coverage on a rotation basis.
• Performs related duties as required

Required Qualifications:

• Must have medical clearance for communicable diseases and up-to-date immunizations after having direct participant contact
• Must have a valid driver’s license, proof of insurance and have means of transportation
• Bachelor’s Degree from an accredited school in human services related field, health care management/administration, or non-profit/public administration preferred. Ten (10) years management experience may be substituted for college degree
• A minimum of five (5) years of health care experience, and three (3) years of management experience, preferably in a geriatric care setting required. A minimum of one years of experience in working with the frail or elderly population. Shall have either training or related experience in the job assigned
• The Executive Director shall be knowledgeable of the physical, mental, and social needs of the elderly and be a professional in one of the following: Nursing, Social Work, Psychology, Recreation Therapy, Occupational Therapy, Physical Therapy, Speech Therapy, Dietetics, or Gerontology
• Working knowledge of the PACE regulations
• Working knowledge of the healthcare and aging networks
• Demonstrated effective leadership and decision-making skills
• Effective supervisory skills

VOANS, a subsidiary of Volunteers of America, provides affordable housing and healthcare services in over 40 states and Puerto Rico. The organization employs over 2,000 professionals who provide high quality services and care to clients. As one of the largest non-profit affordable housing owners/operators in the nation, VOANS has over 240 properties and approximately 14,500 affordable housing units. VOANS also operates over forty-six (46) senior healthcare programs, including skilled nursing, assisted living, home health care, adult day, and Program for All Inclusive Care for the Elderly (PACE).