Outgoing Authorization Coordinator & Front/Back Office Float Position

Job Description

Job DescriptionBenefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

We are looking for an Outgoing Authorization Coordinator and Front/Back Office Float Position to join our team and complete various administrative tasks to support our patients.

Responsibilities for these two roles include obtaining outgoing authorizations for our patients, answering phones, filling in for other administrative positions as well as various other projects to be assigned by the Office Manager.

Ultimately, you will work with a small team to provide stellar patient care.

Responsibilities

• Maintain ongoing tracking and appropriate documentation on outgoing authorizations to promote team awareness and ensure patient safety.
• Ensure complete and accurate patient information, including patient demographic and current insurance information.
• Assemble information concerning patients clinical background, continued care and authorization needs.
• Provide appropriate clinical information to specialist.
• Contact review organizations and insurance companies to ensure prior approval requirements are met.
• Provide specific medical information to financial services to maximize reimbursement to the hospital and physicians.
• Review details and expectations about the authorization with patients.
• Provide back up support in the Roseville and Folsom offices when another employee is out of the office.
• Assist the office manager with various projects and training.

Requirements and skills

• Proven work experience as a authorization coordinator, referral coordinator or similar role
• Strong customer service focus
• Strong attention to detail
• Self starter
• Effective verbal and written communication skills
• Teamwork orientation
• Relevant training and/or certifications as a Referral Coordinator