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RV Service Technician Trainee

DeMontrond Auto Group
locationConroe, TX, USA
PublishedPublished: 6/14/2022
Education
Full Time

Job Description

Job DescriptionThe RV Technician Trainee is responsible for performing basic repair and maintenance tasks on recreational vehicles in accordance with dealership and factory standards. This entry-level position is designed for individuals looking to grow their technical skills in a professional service environment. The technician will be expected to maintain productivity and deliver quality work while supporting a positive customer experience. Trainees will receive on-the-job training, guidance, and mentorship from experienced technicians and supervisors.Essential Duties and Responsibilities

  • Perform technical repairs as assigned on the Repair Order under supervision, meeting dealership and factory standards for quality and efficiency.
  • Communicate effectively and professionally with Service Advisors regarding additional work needed or delays in repairs.
  • Ensure customer vehicles are handled with care, kept clean and secure during service, and returned in a professional condition.
  • Conduct road tests to verify completed repairs, as required.
  • Maintain a clean, organized, and safe work area.
  • Accurately document the cause of failure, repair actions, and labor time on the Repair Order.
  • Follow proper clocking procedures in the system and maintain accurate time records for each task.
  • Obtain proper approvals for all Customer Pay (C.P.) flagged time prior to performing work.
  • Adhere to all dealership, manufacturer, and legal regulations related to safety, hazardous waste disposal, and shop operations.
  • Participate in ongoing technical training and certification opportunities to grow skillsets and support advancement.
  • Return all special tools and warranty parts in accordance with dealership policy.
  • Follow assigned repair order sequence and promptly report added work needs for authorization.
  • Notify Service Advisor of any issues that may impact the vehicle's promise time or quality of repair.
  • Communicate equipment malfunctions to the Shop Manager immediately.
  • Pull and return vehicles to designated parking areas and manage keys properly.
  • Display a professional and service-oriented demeanor in all interactions with customers and teammates.

Qualifications

  • Basic mechanical aptitude and interest in developing a career in RV or automotive repair.
  • Strong work ethic, attention to detail, and commitment to safety and quality.
  • Ability to follow instructions, work under supervision, and complete assigned tasks on time.
  • Good communication skills and willingness to engage with team members and leadership.
  • Must maintain a neat appearance and wear proper uniform at all times.

Education and Experience

  • High school diploma or GED required.
  • Prior mechanical or technical experience preferred but not required.
  • Valid Texas driver’s license with clean driving record required.

Working Conditions and Physical Requirements

  • Frequent standing, walking, bending, and lifting throughout the workday.
  • Ability to lift up to 50 pounds and operate hand tools and equipment safely.
  • Work performed indoors and outdoors in varying weather conditions.
  • Must adhere to all safety protocols and wear protective gear as required.

ABOUT US

The DeMontrond® family business was established in Houston in 1953 but dates back to 1914 with the first Buick franchise in Texas. Our family of dealerships is an established group of family-owned and operated automobile and recreational vehicle dealerships serving the greater Houston-area from Conroe to Texas City; we currently offer Chrysler, Dodge, Jeep, Ram, Buick, GMC, Volvo, Volkswagen, Kia, Chevrolet, Hyundai, Toyota and a wide range of trailers, 5th wheels and motorhomes – and we are the exclusive home of Warranty Forever® in the greater Houston area. DeMontrond® has a long-standing tradition of excellence and guest-satisfaction and we are seeking team members who have the highest level of integrity, are self-motivated and have a desire for a long-term career rather than just a job.

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