Job Description
Job Description
**This role is hybrid in office 3 days a week.
**At least 3 years' relevant experience required.
**The important skill sets are LMS experience, Articulate and general Microsoft office tools
Responsibilities include
Training logistics :
Coordinate continuing education with external law firms and internal experts, manage training logistics (venues, scheduling...) , and provide on-site and day-of support to facilitators. Ensure high-quality learning experiences by maintaining course materials, resources, and trainer tools. Escalate issues promptly to L&D management as needed.
Training hosting :
Host live and WebEx presentations, facilitate recordings and polls, upload sessions, manage courses via SharePoint or LMS. Maintain attendance records for continuing education documentation.
LMS management :
Assist the team with editing courses in Articulate, LMS management including uploading and updating or modifying courses in the LMS and resolve learner issues through the internal ticketing system.
Scheduling/calendar management and communications:
Support departmental operations by preparing correspondence, scheduling training and meetings, and assisting with projects. Handle confidential, time-sensitive materials and produce routine communications including newsletters, training calendars, and legal mailers.
Required Skills:
LMS experience is a must have.
Microsoft Products especially Power Point and Share Point, facilitating conference calls on Microsoft Teams and large conference calls on WebEx. Some experience with elearning authoring tools, Articulate preferred, and with learning management systems. Excellent written and verbal communication skills and a customer-service attitude.
Company Description
What you need to know about us\r\n\r\nWe are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!\r\n\r\nWe are Collaborators. You’ll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.\r\n\r\nWe give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!