Job Description
Job DescriptionBenefits:
- Childcare benefit
- Dental insurance
- Free uniforms
- Paid time off
- Training & development
- Vision insurance
Enrollment Specialist The Learning Experience Aubrey
We are looking for a driven, organized, and high-energy Enrollment Specialist to join our team and lead the admissions process at The Learning Experience in the Aubrey/Prosper area. This is a key role focused on growing enrollment through relationship-building, effective communication, and exceptional customer service.
- Be a Leader , and also a Team player. Be Confident and Strong , yet very Humble and
- Be that High Energy and Fun Loving person with contagious Positive Attitude that everybody wants to be around.
- Be passionate about children and provide flawless Customer Service to parents.
- Be that Problem Solver who will leave no stone unturned to get the work done.
- Align with the Organizational Priorities and Goals
Role Responsibilities:
BUSINESS OPERATIONS AND PEOPLE LEADERSHIP
- Forecasts future enrollment based on annual graduation
- Manages center inventory- office supplies, food, curriculum, staff recognition items, etc.
- Manages all vendor relationships- organizes facilities maintenance and technology support
- Ensures parent billings, account receivables and collections are accurate and precise
- In partnership with Center Director, conducts team meetings to communicate important information and set a direction
- Partner with leadership and classroom teams to ensure the center is always tour-ready and delivering the experience promised during the enrollment process.
CUSTOMER ENGAGEMENT
- Executes marketing brand campaigns within the center and implements local marketing activities.
- Oversees Work and Family program- building new relationships with community and business leaders (Housing Communities, Chamber of Commerce, Local Businesses)
- Effectively uses social media channels for parent engagement and retention
- Nurtures leads through scheduling and conducting tours; follows up with potential families to secure enrollment.
- Leads tours, highlighting key features of our brand and the center and maintains strong connections with potential customers
- Has a strong understanding of the childcare offerings within the community
- Maintains the lead tracking portal and customer database
- Coordinates the registration process and maintains customer and employee information in center systems
- Responsible for communications to families (i.e. billing, newsletters)
Qualifications:
- Minimum 3 years of experience in early childhood education, childcare, or daycare center operations
- Previous experience in admissions, family engagement, or a sales/customer service role required
- Strong communication, follow-through, and relationship-building skills
- High attention to detail, ability to multitask, and data-driven mindset
- CRM system familiarity or ability to quickly learn internal tracking tools
- Professional demeanor with a passion for helping families and children
- Bilingual (English/Spanish) is a plus!