Workforce Development Instructor

Job Description

Job Description

Position Title:

Workforce Development Instructor

Department:

Lifelong Skills and Opportunity Center

Reports To:

Associate Director

Job Location:

27 Barrow Street, New York, NY 11014

FLSA:

Consultant

Availability:

Varies between 1 to 10 hours a week

Department Head Approval:

Chief Health and Human Services Officer

About Greenwich House

Founded in 1902 as a settlement house to help New York’s increasing immigrant population adjust to life in a new country, Greenwich House today offers a variety of programs and approaches that continue to provide thousands of New Yorkers with health and wellness support, education, personal enrichment, skills building, and cultural experiences.

Position Summary
The Workforce Development Instructors are dynamic consultants focused on adult education across diverse populations, including older adults, neurodivergent, and individuals with behavioral health issues.

Responsibilities include delivering in-person training on any of a wide range of topics such as job readiness and technology skills, while fostering an inclusive and respectful classroom environment. Instructors must be adept at engaging learners of all backgrounds and abilities, adapting to various learning styles, and promoting participant dignity and value regardless of circumstances. Key duties also include curriculum and presentation development, documentation compliance, and classroom management.

Commitment to the mission of the Life Long Skills and Opportunity Center, to ensure every participant is seen, heard, and empowered, is essential.

Responsibilities

• Facilitate In-Person Training Sessions
  1. Deliver engaging, interactive workshops on topics ranging from job readiness (e.g., resumes, interviews) to technology (e.g., computer basics, digital tools).
  2. Adapt instruction for diverse adult learners, including older adults and those with varying levels of experience and education.
• Curriculum Development
  1. Design and update instructional materials such as lesson plans, handouts, and PowerPoint presentations aligned with program goals and participant needs.
  2. Incorporate adult learning principles and a variety of instructional methods to accommodate different learning styles.
• Classroom Environment Management
  1. Create a welcoming, respectful, and inclusive classroom space that encourages participation and growth.
  2. Manage classroom dynamics with sensitivity and professionalism, ensuring a safe learning environment.
• Documentation & Reporting
  1. Maintain accurate attendance records, progress notes, and required program documentation in a timely manner.
  2. Provide feedback and assessments of participant performance when required.
• Participant Engagement & Support
  1. Establish rapport with learners to understand their goals and barriers.
  2. Provide encouragement and individualized support to help participants stay motivated and reach their objectives.
• Collaboration & Communication
  1. Work closely with program staff, case managers, and partner organizations to support holistic participant development.
  2. Participate in staff meetings, trainings, and program improvement efforts as needed.
• Uphold Program Values
  1. Demonstrate commitment to the mission of the Life Long Skills and Opportunity Center: ensuring that every participant is seen, respected, and supported in their learning journey.

Qualifications

• 1 to 2 years Experienced in the relevant training areas
• At least 1yr experience training
• Proven ability to lead engaging sessions in recreational, educational, or tech-based environments
• Strong interpersonal and cultural competency across diverse age groups
• Skilled in simplifying complex concepts into accessible, interactive content
• Adaptable to different learning styles
• Able to provide verifiable experience (resume, references, or portfolio)
• Open to short-term roles with potential for extension based on performance

Reasonable Accommodations Statement

To perform this job successfully, a successful candidate must be able to perform satisfactorily each essential duty. Reasonable accommodations may be made to enable qualified candidates with disabilities to perform these duties.

Equal Employment Opportunity

Greenwich House is strongly committed to the principle of equal employment opportunity for all individuals. All employment decisions and administration of all personnel policies are without regard to an applicant or employee’s actual or perceived race, religion, sex, age, national origin, creed, color, gender, sexual orientation or affectation, gender identity or expression (including transgender status), predisposing genetic characteristic, genetic information, pregnancy, ancestry, ethnicity, citizenship, alienage, military or veteran’s status, physical or mental disability, status as a victim of domestic violence, stalking offense and sex offenses, marital status, partnership status or any other status protected by federal, state or local law. For more information regarding Greenwich House and our EEO statement, please visit https://www.greenwichhouse.org/about/