Job Description
Job Description
BCforward is currently seeking highly motivated Training and Support Specialist in Raleigh, NC
Position Title: Training and Support Specialist
Location: Raleigh, NC
Duration: 4 Months contract with the possibility to extend the contract.
Work Arrangement: Onsite
Hourly Pay Rate: $32.00 - $32.40/hour
Agency Interview Type: Either Webcam Interview or In Person
No travel is required. This is a Monday-Friday, 8-5 position. Hybrid work model. Require 8 days per month onsite.
Essential Duties:
Training and support specialist to support Medicaid Direct and Medicaid Managed Care Training Projects.
The purpose of the position will be to create training content (online and live classroom training) to support organizational initiatives and business units. Strong content development and writing skills needed. Ability to draft articles to support employee learning, tips, and educational resources for employees, such as job aids. Good research skills. Instructional design and technical knowledge needed. This position will support live virtual meetings and events. Strong presentation, communication, and collaboration skills. Must be professional.
DHB prefers experience with following tools: Adobe Articulate (Storyline and Rise), Canva, Camtasia, MS Teams. Candidates with experience developing HR curriculums or training in partnership with subject matter experts is preferred. Creating training videos and microlearning, a plus. Use of voiceover tools a plus. Interest in continually learning new software and keeping the team updated on changes to software, is desired.
This position works with: Associate Director of Organizational Development, Training and Support Specialist, Learning and Development Consultant, Organizational Development Consultant and an Administrative Support Specialist.
Company DescriptionAbout BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.
BCforward is an equal opportunity employer.
Company Description
About BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.