Training & Certification Assistant

Job Description

Job Description

TRAINING & CERTIFICATION ASSISTANT - Sand Mountain Park & Amphitheater

Sports Facilities Management, LLC

LOCATION: Albertville, AL

DEPARTMENT: HUMAN RESOURCES

REPORTS TO: HUMAN RESOURCES MANAGER

STATUS: FULL-TIME (NON-EXEMPT)

ABOUT THE COMPANY:

Sand Mountain Park & Amphitheater is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Albertville, AL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Sand Mountain Park & Amphitheater is managed by Sports Facilities Management, LLC (SFM). SFM is part of the Sports Facilities Companies (SFC) family of companies. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The Training & Certification Assistant is responsible for developing, implementing, and overseeing all training programs within the park, ensuring team members receive and upkeep the necessary skills and proficiency to perform their duties effectively. This includes training schedules, conducting training sessions, evaluating employee task performance, and providing feedback to improve individual and overall Park readiness; essentially acting as the primary leader in guiding employees through their training pathways.

ESSENTIAL DUTIES AND RESPONSIBILITIES, INCLUDING BUT NOT LIMITED TO:

• Develop and coordinate customized training programs tailored to various team member roles in alignment with event support requirements, including individual and collective training objectives, based on SFM and General Manager guidance

• Organize and schedule both in-person and virtual training sessions, ensuring all logistical elements (e.g., room setup, equipment, materials) are managed efficiently

• Conduct/oversee delivery of training sessions on various park-related skills, ranging from basic employee tasks to advanced technical expertise, ensuring proper instruction and safety standards are maintained
• Monitor employee progress in obtaining required certifications, such as lifeguard certifications, first aid, CPR, safety protocols, and specialized training for sports and event operations
• Maintain all safety training records and track expiration of certifications for Full Time and Part Time Team Members ensuring accuracy of qualifications, certifications, and performance data

• Ensure all training materials are up-to-date and meet the regulatory requirements for each facility area (e.g., health and safety regulations for aquatic facilities or event safety for amphitheater operations)
• Occasionally instruct and/or proctor basic certification courses
• Is or willing to become certified to administer basic certification courses
• All other duties as assigned by management

THE IDEAL CANDIDATE:

• Experience in conducting training
• Current/willing to obtain American Red Cross CPR, First Aid, BLS instructor
• Extensive knowledge of First Aid, Injury Recognition & Prevention
• Experience in swimming events as a consumer, or other relevant experience
• Experience and success in customer service, leadership, and team building
• Action-oriented personality with a 'get it done' attitude and proficiency for efficiency

REQUIRED SKILLS & EXPERIENCE:

• Experience or general knowledge in training programs or a related area of recreation
• Strong planning and organizational skills
• Excellent communication skills, both verbal and written
• Must have strong leadership skills
• Must have outstanding organizational skills
• Ability to maintain focus in a high-volume, fast paced environment
• Must be able to work under pressure and be decisive
• Ability to prioritize

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Must be able to move or lift up to 50 pounds
• Position requires standing and activity for extended periods of time (indoors or outdoors), squatting, stooping, jogging, or bending into awkward positions while performing job functions
• Weekends, nights & some holidays required

• Exposure to cleaning chemicals that must be managed with extreme caution

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