Admissions and Marketing Coordinator

Job Description

Job Description

Now Hiring: Admissions and Marketing Coordinator - Soon-to-Break Ground Senior Living Community | Salem, Ohio

Be a part of something new. Be a part of something meaningful.

We are soon to break ground on a beautiful senior living community in Salem, Ohio. Designed to redefine what it means to live in retirement - and we're looking for a dynamic Sales & Marketing Coordinator to help us share this vison with the families we will serve.

What will you do: Before We Open

• Build excitement in the Salem area before we open.
• Guide seniors and families through the decision-making process with compassion and honesty.
• Drive pre-opening deposits and community awareness through creative marketing, events and outreach.
• Shape our launch while bringing our mission to life.

What will you do: After We Open

• Coordinates resident/patient referral and approval process.
• Conducts tours of facility with potential residents and their family members. Ensures an 80% conversion ratio of tours to admissions.
• Ensures the level of care approval obtained as indicated and / or PASSAR is completed.
• Tracks pre-admission referral activity daily utilizing cloud-based medical record system. Serves as primary liaisons with families, guardians, hospitals agencies and other facilities for admission purposes.
• Coordinates anticipated admission with all departments. Completes records and documentation in accordance with company policy and state and/or federal guidelines. Completes marketing reports and admission logs as required.
• Maintains current and potential referral source databases including physicians, hospital staff and other organizations, marketing to referral sources as needed.
• Maintains resident relations within the community for the purpose of identifying referrals and continues contact with prospective residents on the waiting lists.
• Assists with facility sponsored events and family meetings to promote services.
• Participates in community organizations and events assigned by supervisor.
• Performs other duties as assigned.

*Maintains the confidentiality of all residents, staff and organization information.

*Follows all regulations of the Department of Health of the State of Ohio regarding record keeping.

What We're Looking For:

• A warm, engaging communicator who loves working with people.
• Experience in Senior Living sales, healthcare marketing, or hospitality sales.
• Creativity and energy for building community relationships and brand awareness.

Education and/or Experience:

Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Language Skills:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Why You'll Love Working with Us:

• Be on the ground floor of an exciting new community in Salem.
• A supportive, mission-drive team environment.
• Competitive salary plus pre-opening incentives.
• An opportunity to make a lasting impact from day one.

Shepherd of the Valley Lutheran Retirement Inc.is an Equal Opportunity Employer and does not discriminate on the basis of race, creed, color, religion, sex, national origin, age, veteran status, disability, marital status, sexual orientation, citizenship status, genetic information, gender identity, or any other protected status under applicable law.