Job Description
Job Description
At Rocky Mountain University of Health Professions (RMU), our unwavering mission is driven by our evidence-based and learning-centric principles. Through this inclusive and collaborative approach, we educate current and future healthcare professionals who will deliver transformative care to our patients, communities, and the world. As an employer of choice, we are devoted to providing a safe and healthy workplace while keeping staff well-being and satisfaction top of mind.
Utah has something for everyone to enjoy! We invite you to learn more about our scenic beauty, up-and-coming arts and entertainment scene, and close-knit community. https://www.visitutah.com/
Your Role With Us:
The advancement and delivery of top-notch, effective healthcare education is at the heart of what we do! Your results-driven and student-centric mindset will enhance the efficiency and effectiveness of the Office of the Registrar by providing excellent customer service and ensuring the accurate maintenance of student records.
Core Functions:
- Provide assistance to students and others on the phone, online, and in person. Answer a wide range of questions from students and alumni, faculty and staff, and others
- Complete all student record requests, including enrollment/education verifications and miscellaneous requests.
- Maintain official student files and ensure that the University's record retention policies are followed
- Monitor student activity in the online learning management system (LMS)
- Assist in the administration and coordination of information systems pertaining to registration and student records
- Monitor student academic incomplete and in-progress processes.
- Assist in the planning and execution of commencement ceremonies, including regalia, venue, and logistics for attendees
- Assist in conducting and coordinating degree audit and related processes for tri-annual graduation (student degree conferral)
- Update program information on the University website as needed.
- Monitor students with part-time or specialized degree plans to ensure scheduling accuracy
Background/Expertise:
- High school diploma required.
- Knowledge of the Family Educational Rights & Privacy (FERPA) Act, higher education procedures, and good practices is desired.
- Understanding of student record keeping and organization.
- Experience with student information systems and distance learning (online/blended) is highly desirable.
- Proficient in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook)
- Knowledge of complex technological applications
- Responsible and trustworthy with confidential data
- Professional communication skills – in person, written, and online
- Ability to work independently
- Problem-solving capability
- Ability to deal with a variety of variables under only limited standardization
- Able to interpret various instructions
Rocky Mountain University of Health Professions is committed to providing access, equal opportunity, and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, perform essential job functions, or receive other benefits and employment privileges, please contact hr@rm.edu.