Job Description
Job DescriptionWho We Are:
From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.
What You Will Be Doing:
The GET Specialist is responsible for driving sales and customer engagement for Ground Engaging Tools (GET) across all customer segments. This role combines technical expertise, field service, and sales strategy to support PSSRs (Product Support Sales Reps), conduct site inspections, and deliver tailored GET solutions that improve customer productivity and equipment performance.
Primary Responsibilities:
- Conduct regular site and shop visits to identify GET needs and opportunities.
- Partner with PSSRs to plan and execute customer ride-alongs, focusing on accounts with missed sales targets or growth potential.
- Perform competitive inspections and bucket assessments using CWMS and other diagnostic tools.
- Generate and deliver quotes for GET components, coordinating with PSSRs and plant managers.
- Maintain proactive communication with customers, offering technical guidance and product recommendations.
- Support inventory planning by identifying high-turnover GET components and forecasting demand.
- Collaborate with the marketing team on promotional strategies and customer education initiatives.
- Provide training and mentorship to junior PSSRs on GET product knowledge and sales techniques.
- Track and report on sales performance, customer feedback, and market trends.
Additional Responsibilities:
- Participate in required safety program and work in a safe manner.
- Additional duties as assigned by manager.
Who We Are Looking For:
To be successful in this position you should have prior experience with heavy equipment, wear parts, or related field service roles. You should have the ability to build relationships and influence purchasing decisions, leaning on your excellent communication and presentation skills.
Education/Experience:
- 3+ years of experience in heavy equipment, wear parts, or related field service roles.
Required Qualifications/Skills:
- Strong knowledge of CAT GET systems and competitive product lines.
- Proven ability to build relationships and influence purchasing decisions.
- Excellent communication and presentation skills.
Values:
At Yancey Bros. Co, we are always looking to add people to our team who share our core values:
- Safety: We value the lives and health of our team and customers above all else.
- Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
- Teamwork: We work as one across our organization for the benefit of our customers.
- Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide.
- Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.
Ideal candidates will demonstrate the following values:
- Acting in a safe manner
- Exhibiting honesty and integrity
- Acting in a fair and ethical manner
- Team mentality
- Delivering quality results
- Embraces change / improvement
- Exhibiting superior customer service skills
- Exhibiting pride and ownership
- Working with a sense of urgency
- Exhibiting a winning attitude
What We Offer:
Yancey Bros Co offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.
Competitive Pay Structure
- Competitive Pay
- Individual Bonus Opportunities Available
- Technician Tool Allowance
- 401k Plan Strong Company Match
- Employee Profit Sharing
- Financial Wellness Coaching
Employee Wellness Program
- Medical, Vision, Dental Insurance
- Prescription Drug Coverage
- Flexible Spending Accounts
- Short & Long Term Disability
- Group Life Insurance
Personal Time Off
- Paid Holidays
- Paid Sick Leave
Career Development
- Tuition Reimbursement
- Ongoing Training
- Advancement Opportunities