Enrollment Coordinator - CMA

Job Description

Job DescriptionFull job description

Are you a Certified or Registered Medical Assistant (CMA/RMA) with a passion for patient care and chronic disease management? We're seeking a fully remote CCM Enrollment Coordinator to join our growing team!

In this role, you’ll play a key part in connecting patients to our Chronic Care Management (CCM) Program. You'll identify eligible patients, obtain and document verbal consent, and clearly explain the program’s benefits. You'll also develop initial care plans for provider review, assess patient health status, educate patients about their chronic conditions, and serve as a vital link between patients and providers—addressing urgent needs and monitoring changes in health.

Why Join Us?

• 100% remote work
• Meaningful patient engagement
• Supportive team environment
• Opportunity to help improve lives every day

Job Duties & Responsibilities:

• Conduct CCM verbal enrollments and determine patient eligibility
• Obtain and document verbal consent for CCM services
• Communicate with patients and family members about their chronic conditions, medications, quality measures, barriers to care, and practice specific requests.
• Communicate effectively with providers, staff, and other healthcare professionals.
• Promote adherence to a care plan, developed in coordination with the patient, primary care provider, and family/caregivers.
• Increase patients’ ability for self-management, shared decision-making, and assist patients in reaching established goals.
• Perform medication reconciliation and encourage treatment adherence
• Connect patients to relevant community resources, with the goal of enhancing patient health and well-being, increasing patient satisfaction, and reducing healthcare costs
• Comply with organizational guidelines and healthcare laws and regulations, including CMS guidelines.

Required Skills and Qualifications:

• Active CMA/RMA certification (nationally recognized)
• Active BLS certification
• Ability to plan and organize time effectively, work independently and show good judgment.
• Excellent problem solving, clinical reasoning, and critical thinking skills.
• Ability to communicate effectively both verbally and in writing.
• Knowledge of CCM regulations and of CCM billing requirements.
• High proficiency in working within EHR systems.
• Proficient knowledge of Google Suite and EMR systems.

Home Office:

• Care Coordinators must have a HIPAA compliant workplace that is free of any distractions. The workplace must be in a room with a locked door to prevent accidental PHI disclosures. The home office must have high-speed internet and a CCS approved computer with two monitors.

Physical Demand:

• Includes but is not limited to vision, hearing, repetitive motion, typing, sedentary, and extended viewing of a work environment computer screen. Reasonable accommodation may be made, with advanced notice, to enable individuals with disabilities to perform the essential functions and expectations of the position without compromising patient care.

We are hiring multiple people for this role, ANY time zone welcome to apply!

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Application Question(s):

• What is your email address?
• What is your phone number?
• What are your salary requirements?

Experience:

• Enrollments (not required): 1 year (Preferred)

Language:

• Spanish (not required) (Preferred)

License/Certification:

• Active CMA or RMA certification (nationally recognized) (Required)

Work Location: Remote