<h3>Job Description</h3>
Job Description
If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do. 
Metropolitan Family Services (MFS) empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company’s bottom line? Then we’d love to hear from you!
We are currently looking to fill hourly Community School Teachers roles to join our Community Schools Initiative team!
Our Community Schools operate during non-school hours and expand positive choices and opportunities for youth while achieving academic success.
SALARY: The average hourly rate for this position will fall in the range of $22.00 to $30.00. Where candidates fall in this range will be based on skill and experience level.
ESSENTIAL JOB FUNCTIONS:
<ul>
<li>Responsible for tutoring and classroom instruction for after school time programs. Implementing curriculum used by classroom teachers in classes.</li>
<li>Provides instruction in classroom in cooperation with other after school time teaching staff.</li>
<li>Observes and assesses teachers in the classroom to ensure that the teaching methods and activities for children are appropriate. Provides feedback to classroom teachers.</li>
<li>Ensures that teachers adhere to guidelines.</li>
<li>Provides leadership in developing the Out of School time program as a model intergenerational site.</li>
<li>Responsible for maintaining an environment that appropriately addresses the social, emotional, physical, and cognitive needs of the children.</li>
<li>Ensures appropriate child guidance and discipline.</li>
<li>Provides consultation, training, and resource information to staff.</li>
<li>Participates in planning and implementation of ongoing in-service training and orientation for staff and parents. Builds and ensures positive and on-going relationships with parents.</li>
<li>Coordinates the completion of required monthly reports and enrollment forms, CAP forms and CAP observation checklists.</li>
<li>Tracks and provides support to teaching staff for ongoing observation and documentation process by teaching staff of the Focused Portfolios.</li>
<li>Works effectively with diverse staff and service population.</li>
<li>Handle routine student discipline in the classroom, referring students to the OST coordinator as necessary.</li>
<li>Act as a liaison to classroom teachers as appropriate and requested.</li>
<li>Other duties as assigned. </li>
</ul>
QUALIFICATIONS:
<ul>
<li>
Bachelor’s Degree.
</li>
<li>
Experience working in a school setting managing, leading, or engaging school-age youth and adolescents.
</li>
<li>
Ability to work effectively with diverse individuals and groups.
</li>
<li>
Available to work a flexible schedule that includes evenings and some weekends.
</li>
<li>
Works independently with minimum supervision.
</li>
</ul>
ADDITIONAL REQUIREMENTS:
<ul>
<li>Satisfactorily pass all relevant screening and criminal background checks.</li>
</ul>
PHYSICAL DEMANDS
<ul>
<li>While performing the essential duties of this job, the employee is required to sit and stand for sustained periods, frequently talk, hear, use hands and fingers to feel, handle, and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, and viewing a computer terminal. The employee may occasionally lift and/or move up to 50 pounds.</li>
</ul>
MORE ABOUT US:
Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.

Community School Teacher

<h3>Job Description</h3>
Title: Admissions Assistant
Location: Los Angeles, CA 90089
Duration: 5+ Months (High possibility of extension)
Pay rate: $35.00/hr w2
Job Responsibilities:
<ul>
<li>Advise prospective students regarding admission policies and procedures and offers timely solutions to applicants' requests regarding admissions; ensures the delivery of quality services through high standard customer service, personal attention, and responsiveness.</li>
<li>Manage application data such as processing applications, preparing files for review, managing data in the student information system, and preparing enrolment reports.</li>
<li>Evaluate applications and make admission decisions following university admission guidelines and review strategies with the admission committee; communicate with students about the status of admissions applications</li>
</ul>
Minimum experience:
<ul>
<li>University admission related experience: such as evaluating applications, making admission and scholarship decisions following rubrics and guidelines, student advising, or preparing enrolment reports.</li>
<li>Detail oriented, organized, able to work well independently and as part of a team.</li>
<li>Proficient skills in Excel, Word, PowerPoint. Strong communication skills (interpersonal, written, verbal, presentation). Ability to manage multiple responsibilities simultaneously.</li>
<li>Ability to be flexible and adaptable in the face of changing priorities and fluctuating workloads.</li>
<li>Preferred not required: Experience working with International Students and understanding of the F-1 visa rules.</li>
<li>Experience working in a CRM such as Salesforce</li>
</ul>

Admissions Assistant

<h3>Job Description</h3>
THIS IS A DIRECT BANKING CLIENT REQUIREMENT !
Those authorized to work without sponsorship are encouraged to apply please.
Please call directly or apply here - Shaily Sharma -- || 908-487-4334
Email : <a href="mailto:Shaily@zilliontechnologies.com" target="_blank">Shaily@zilliontechnologies.com</a>
 
*****Axonify LMS*****
 
Learning Solutions Admin / Instructional Designer – Axonify LMS
Location : Remote and Onsite Twice a week ( Vienna, VA // Winchester, VA // Pensacola, FL )
Duration : Long term ongoing with extensions
 
Seeking a contract Learning Solutions Architect with a background in Instructional Design to assist with creating content for the back-office business area and as an administrator for the Axonify training platform. As an administrator, this role would be responsible for transitioning training content into the Axonify platform. Ideal candidates have foundational Instructional Design knowledge and hands-on experience with the Axonify LMS.
 
Additional responsibilities would include: 
• Assist in researching identified changes and updates to existing or new plans
• Assist in developing learning solutions and content for one or more professional development or employee upskilling programs.
• Assist in creating reference materials, support tools, and leader resources that reinforce strategic learning.
 
 
Thanks,
Shaily Sharma
Zillion Technologies Inc.
Asst. Director Talent Acquisition
Shaily Sharma -- || 908-487-4334
<a href="mailto:Shaily@zilliontechnologies.com" target="_blank">Shaily@zilliontechnologies.com</a>

Learning Solutions Admin / Instructional Designer - Axonify LMS -----Remote & Twice a week Onsite...

<h3>Job Description</h3>
The core responsibilities of the School Counselor) are (a) planning and oversight of the school counseling services provided; (b) managing and conducting therapy with IEP &amp; 504 students with counseling on their plans; (c) managing and conducting therapy with general education students with counseling on their plans; (d) crisis support as needed and (e) to act as a liaison for students with social &amp; emotional needs.
 
Duties and Responsibilities: 
 
Planning and Oversight: 
<ul>
<li>Organizes a program that addresses school social &amp; emotional needs</li>
<li>Contributes to the development of program guidelines as appropriate.</li>
<li>Cooperates with the Great Hearts lead office, community, and/or state programs</li>
<li>Attends meetings, such as faculty meetings, special meetings, and parent-teacher conferences, as needed.</li>
<li>Schedules interventions using a variety of service delivery models, including classroom intervention, consultation/collaboration and pull-out as appropriate to meet student needs in the least restrictive environment.</li>
<li>Coordinates School Counseling services for students</li>
<li>Collaborates with school personnel such as teachers, and other related service providers to best meet the needs of all students.</li>
<li>Meets with related school personnel to coordinate specific objectives for individualized educational programs (IEPs).</li>
<li>Safeguards confidentiality of student records.</li>
<li>Adheres to established rules, regulations, laws and appropriate ethical standards.</li>
<li>Demonstrates knowledge of federal, state and local rules, regulations and laws.</li>
<li>Plans appropriate trainings relevant to social/ emotional health for faculty, staff or students.</li>
<li>Participates in Threat Assessment Process</li>
<li>Collaborates with Dean(s) of Students on effective student behavior support</li>
</ul>
 
Managing and Conducting Therapy with IEP/ 504 Students:
<ul>
<li>Serves on the Student Multidisciplinary Evaluation Team (MET) and Individualized Education Program (IEP) team.</li>
<li>Observes students in educational environments.</li>
<li>Makes recommendations for services for IEP/504 plans.</li>
<li>Writes goals for the IEP.</li>
<li>Tracks Data for IEP goals and provides data &amp; associated information on a quarterly basis.</li>
<li>Plans evidence-based interventions appropriate for individual students and groups of students.</li>
<li>Make all decisions regarding treatment (such as dismissal from services)</li>
<li>Communicate with academy faculty, parents, and other relevant team members about plans for service.</li>
<li>Write progress notes for each session</li>
<li>Manage student data in SCUTA</li>
</ul>
 
Managing and Conducting Therapy with General Education Students:
<ul>
<li>Collaborates/consults with classroom teachers in on social emotional development.</li>
<li>Providing re-occurring direct and group school-based counseling to general education students returning and newly identified through a referral process. As the counseling is school-based it is limited in scope and duration.</li>
<li>Plans evidence-based interventions appropriate for individual students and groups of students.</li>
<li>Informs academy faculty and families about the frequency and duration of services</li>
<li>Make all decisions regarding treatment (such as dismissal from services)</li>
<li>Communicate with academy faculty, parents, and other relevant team members about plans for service.</li>
<li>Write progress notes for each session</li>
<li>Manage student data in SCUTA</li>
</ul>
 
Crisis Support:
<ul>
<li>Responding to and providing limited-scope direct and group crisis counseling to students and staff in an emergency situation.</li>
<li>As needed, responding to students experiencing active suicidal and/or homicidal ideation and threats and acute psychosis. Collaborating with families, academy administration and staff to develop a plan in response to student’s’ needs and psychiatric presentation to ensure safety for involved individuals.</li>
<li>Consulting with families, Great Hearts and Academy administrative staff in assessing threat and risk to self and others.</li>
<li>Providing students, families and staff referral information for local and community agencies where continued and long term support may be obtained.</li>
</ul>
 
Liaison:
<ul>
<li>Provides consultation to parents, teachers and other appropriate school personnel.</li>
<li>Seeks the assistance of teachers, parents and others to meet the communication needs of students.</li>
<li>Gives written information to teachers, parents and others on ways to foster social and emotional growth</li>
<li>Talks with teachers formally and informally about individual student's needs and progress.</li>
<li>Consults/communicates with non-school agencies to enhance services as needed.</li>
<li>Requests specific information on individual student's receiving services from non-school agencies (e.g., clinics, hospitals, physicians, health departments, day care centers, etc.) with signed release of information.</li>
</ul>
 
Qualifications, Competencies &amp; Strengths:
 
Education:
<ul>
<li>Master’s Degree in School Counseling or a related field</li>
</ul>
 
Certification
<ul>
<li>LA School Counselor Certificate</li>
</ul>
 
Experience
<ul>
<li>Two years of school-based experience preferred.</li>
</ul>
 
Special Skills
<ul>
<li>Outstanding oral and written communication skills.</li>
<li>Ability to work independently and to establish and maintain effective and cooperative working relationships with staff and site team members.</li>
<li>Ability to contribute and participate in the assessment, intervention and documentation process.</li>
<li>Proficient in the use of technology.</li>
</ul>
 
Compensation: 
Great Hearts offers a very competitive benefits package and overall compensation will be commensurate with talent, experience and education.
 
Additional Requirements:
 
Must pass background check, which is completed by the Louisiana Bureau of Criminal Investigation (LCBI) through IdentoGo, which includes fingerprinting and a signed statement authorizing the release of information from the LCBI to the school and acknowledge and sign the Privacy Statement.
 
Physical functions: Requires but is not limited to standing, sitting, repetitious hand and body movements, bending, squatting, and reaching. May be required to move or position equipment up to 15 pounds approximately.
 
Travel required: This role requires travel, and the candidate must have a reliable vehicle for transportation.
 
This description reflects management’s assignment of essential functions, it does not exclude or restrict the tasks that may be assigned.
Great Hearts Academies is an Equal Opportunity Employer.

School Counselor (LPC)

<h3>Job Description</h3>
THIS IS A DIRECT BANKING CLIENT REQUIREMENT !
Those authorized to work without sponsorship are encouraged to apply please.
Please call directly or apply here - Shaily Sharma -- || 908-487-4334
Email : <a href="mailto:Shaily@zilliontechnologies.com" target="_blank">Shaily@zilliontechnologies.com</a>
 
 
Learning Solutions Admin / Instructional Designer – Axonify LMS
Location : Remote and Onsite Twice a week ( Vienna, VA // Winchester, VA // Pensacola, FL )
Duration : Long term ongoing with extensions
 
Seeking a contract Learning Solutions Architect with a background in Instructional Design to assist with creating content for the back-office business area and as an administrator for the Axonify training platform. As an administrator, this role would be responsible for transitioning training content into the Axonify platform. Ideal candidates have foundational Instructional Design knowledge and hands-on experience with the Axonify LMS.
 
Additional responsibilities would include: 
• Assist in researching identified changes and updates to existing or new plans
• Assist in developing learning solutions and content for one or more professional development or employee upskilling programs.
• Assist in creating reference materials, support tools, and leader resources that reinforce strategic learning.
 
 
Thanks,
Shaily Sharma
Zillion Technologies Inc.
Asst. Director Talent Acquisition
Shaily Sharma -- || 908-487-4334
<a href="mailto:Shaily@zilliontechnologies.com" target="_blank">Shaily@zilliontechnologies.com</a>

Learning Solutions Admin / Instructional Designer - Axonify LMS ----Remote & Twice a week Onsite...

<h3>Job Description</h3>
We’re seeking passionate SHSAT tutors proficient in both the math and verbal sections of the exam! Sessions will be in person in Manhattan or Brooklyn with some online opportunities.
 
Pay rate is $75-$100 per hour.
We offer bonuses based on student performance.
 
We're looking for someone who loves to teach and learn and is constantly improving their craft.
 
To help students reach their goals, tutors are expected to submit brief but meaningful lesson plans and to track student progress.
 
Looking for someone with an encouraging demeanor who builds relationships with students while maintaining structure and discipline.
 
Job Requirements:
<ul>
<li>Prior SHSAT tutoring experience, both math and verbal</li>
<li>Please ONLY apply if you have prior experience teaching the SHSAT exam</li>
<li>Teaching degree preferred</li>
<li>Live in NYC</li>
<li>Punctual and dependable</li>
</ul>
 
Responsibilities:
<ul>
<li>Know the test and familiarize yourself with materials if needed</li>
<li>Prepare basic lesson before each session</li>
<li>Assess student needs and adjust plans as needed to build students' skills</li>
<li>Maintain discipline and keep students on track</li>
<li>Assign meaningful homework each week</li>
<li>Keep accurate records of student progress</li>
<li>communicate with parents or guardians as needed</li>
</ul>
 
Please submit a resume and a brief cover letter explaining how you will take our students to the top!

SHSAT Tutor

<h3>Job Description</h3>
Job Description
Journey Community Schools (JCS) is a Tennessee non-profit corporation serving scholars in grades kindergarten through 8th grade at our Coleman School, East Academy, and Northeast Academy campuses. Our Mission is to engage families and community partners in our scholars' learning journey; cultivate a safe, positive and joyous learning environment; and empower teachers and leaders with support to deliver an inclusive, innovative and rigorous education. Visit Journey Community Schools for more information (<a href="https://myjourneycs.org" target="_blank">https://myjourneycs.org</a>).
The Opportunity:
Behind every successful student is a passionate and dedicated team. Together, we will change the odds for underserved students, ensuring that every student is prepared to excel in all areas of life. As a teacher at Journey Community Schools (JCS), you will deliver high-quality instruction within a small school environment where every student is known and valued as an individual. You will be responsible for planning, implementing, and assessing instructional activities to meet the diverse needs of students. This role requires strong communication skills, a passion for teaching, and the ability to create a positive and engaging learning environment.
 What You Will Do:
<ul>
<li>
Establish a culture of high expectations that includes the shared belief of Paving Pathways to Success for all scholars and teammates
</li>
<li>
Design, develop, and implement lesson plans and classroom activities aligned with Tennessee State Standards and JCS Instructional Pacing Guides Guidelines
</li>
<li>
 Assess student progress through formative and summative assessments
</li>
<li>
Provide timely and constructive feedback to students to support their growth and development
</li>
<li>
Communicate regularly with families and involve families as partners in their child’s education
</li>
<li>
Adapt instructional materials to accommodate diverse learning styles and abilities
</li>
<li>
Participate in professional development activities to enhance teaching practices and stay current with educational trends
</li>
<li>
Deliver engaging and effective instruction using a variety of teaching strategies and techniques
</li>
<li>
Foster critical thinking, creativity, and problem-solving skills among students
</li>
<li>
Establish and maintain a positive classroom environment conducive to learning– may collaborate with outside vendors, and develop necessary communications internally and externally
</li>
<li>
 Implement behavior management strategies to promote student engagement and participation
</li>
<li>
Demonstrate professionalism and ethical behavior in all interactions with students, teammates, and stakeholders
</li>
<li>
Perform other related duties as required and assigned
</li>
</ul>
What You Will Bring:
<ul>
<li>
Required Knowledge, Skills &amp; Abilities:
<ul>
<li>
Proven track record of academic achievement as evident in TVAAS, state assessments, etc. 
</li>
<li>
Knowledge of child and youth cognitive development and different learning styles
</li>
<li>
Knowledge of subject matter and subject-specific frameworks
</li>
<li>
Knowledge of Tennessee State Standards
</li>
<li>
Strong knowledge of instructional best practices
</li>
<li>
Ability and willingness to implement JCS Strategic Practices
</li>
<li>
Ability to differentiate instruction to meet the diverse needs of students
</li>
<li>
Ability to analyze qualitative and quantitative student data
</li>
<li>
Ability and willingness to reflect and improve instructional practices
</li>
<li>
Ability to collaborate with colleagues, parents, and community
</li>
<li>
Excellent communication and interpersonal skills
</li>
<li>
Effective classroom management skills
</li>
<li>
Effectively analyze assessment data to implement data-driven small group instruction
</li>
</ul>
</li>
<li>
Education Requirements:
<ul>
<li>
Bachelor’s Degree in Education or related field
</li>
<li>
Master’s Degree preferred
</li>
</ul>
</li>
<li>
Licensure Requirements:
<ul>
<li>
Valid teaching license and endorsement in Mathematics with the Tennessee Department of Education (TDOE) or a valid teaching license and endorsement from a state that offers reciprocity with Tennessee 
</li>
</ul>
</li>
<li>
Experience Requirements:
<ul>
<li>
At least one year working with students as a teacher, teacher intern, or teaching assistant preferred
</li>
<li>
Experience and data to prove effectiveness working with 6-8 students, particularly those reading two or more years behind grade level
</li>
</ul>
</li>
</ul>
Compensation
**We are offering a Sign-On Bonus**
 
Journey Community Schools offers its employees a competitive salary and benefits, including paid time off, small payroll contributions for rich benefit plans, life insurance/short-term and long-term disability, participation in a TN state retirement plan, tuition reimbursement plan, and adoption assistance program.
Journey Community Schools is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria. JCS promotes affirmative action for minorities, women, disabled persons, and veterans.

Teacher, Math 6-8 (2025-2026)

<h3>Job Description</h3>
Job Description
The Opportunity: PLA Special Education Teachers are passionate and devoted leaders bringing creativity and rigor to our classrooms to support an improved learning experience for our scholars. &nbsp; Our teachers are compassionate and committed to building a caring environment that nurtures the success of our school community. &nbsp;As a Special Education Teacher at Phalen Leadership Academies, you will develop and provide specialized instruction to meet the unique needs of students with disabilities. You will provide appropriate accommodations to the set curriculum in support of the success and growth of scholars; identify the individual needs of students; create a supportive and effective learning environment; and ensure that our scholars have the resources they need to meet academic expectations.&nbsp;
&nbsp;
The Details
Key Deliverables:
<ul>
<li>Develop and adapt individualized teaching methods that are suitable for each scholar</li>
<li>Performs a variety of assessments and observations to determine the areas in which students may need extra or modified educational services. Assessment areas may include academic performance, behavior, social development, or physical health</li>
<li>Identifies students’ needs and develops related lesson and teaching plans</li>
<li>Develop individualized education plans (IEPs) for each student, setting learning goals and adopting modifications as necessary; ensure each student’s activities and lessons are planned and organized according to his/her abilities.</li>
<li>Develops and teaches lessons that provide engaging learning opportunities for small groups and individual students while meeting the required specifications of IEPs and 504 plans</li>
<li>Implements IEPs, provides ongoing or follow-up assessments, continually tracks progress, and makes modifications as necessary</li>
<li>Collaborates with classroom and homeroom teachers to ensure each student’s needs are met and plans are followed</li>
</ul>
Experience and Education Requirements:
<ul>
<li>A passion for working with students and families in under-served communities</li>
<li>Bachelor’s degree or higher in Special Education from an accredited college or university; with appropriate endorsements, if applicable</li>
<li>Valid State Teacher License or enrolled in a credentialing program</li>
<li>Effective pedagogical skills driven by standards and data-driven assessment</li>
<li>Experience tracking and using data to drive instruction</li>
<li>Demonstrate organizational and technology skills to encourage scholar engagement&nbsp;</li>
</ul>
The Network: PLA is a transformative education nonprofit changing communities across the country by providing a depth of resources not found in the traditional education model.&nbsp; In addition to serving as one of the country’s best turnaround school operators and successfully launching charter school start-ups, PLA also provides our school communities with a successful, research-based summer learning program (Summer Advantage), a successful Reading and Math Intervention program (Reading and Math Advantage), and a workforce development program (PLA University) that provides expanded opportunities for our high school graduates, along with the family members of our current staff and students. This menu of programs and services is unique to our network, sets us apart from other organizations, and provides expanded opportunities for our staff through career advancement opportunities, and expanded income opportunities.&nbsp;&nbsp;
The Campus: Phalen Leadership Academy was founded in Indianapolis, Indiana in 2013. We are currently serving scholars, K through 12th grade. Our institution carries the core values of Children First, Respect, Determination, Continuous Improvement, and Gratitude. PLA is an A-rated school providing rigorous and well-rounded learning experiences for our scholars. Phalen Leadership Academy is a comprehensive school with the mission of serving the needs of a very diverse population. This diversity is one of the qualities that makes PLA a great environment for learning. The PLA educational model utilizes best practices in data-driven instruction and differentiated learning to deliver instruction in core subjects, creating a uniquely rigorous and personalized learning experience for every child. This data-driven model, utilizing rigorous curricula, small-group instruction, and one-to-one intervention, has been the core engine for raising the academic achievement of our scholars. Our ultimate vision is that our scholars master key academic skills, and demonstrate strong character, as exhibited by: honesty, service to others, a superior work ethic, and a strong vision for and belief in their futures. We believe that with the right education, all children can ​fulfill their ​tremendous ​innate potential​.&nbsp;
Compensation and Benefits:
PLA Special Education Teachers receive a base salary that is competitively aligned with the market. In addition to a base salary, PLA Special Education Teachers receive:&nbsp;
<ul>
<li>Competitive Compensation</li>
<li>Benefits – Healthcare, vision, and dental insurance</li>
<li>Professional development opportunities, coaching and mentoring, and being a part of professional communities within the school</li>
<li>Incentive and bonus opportunities&nbsp;</li>
</ul>
PLA is an equal opportunity employer that is committed to diversity and inclusion in the workplace.&nbsp; We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics as outlined by federal, state, or local laws. 
Please read carefully.
Phalen Leadership Academies (PLA) is an equal opportunity employer. PLA does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.
By completing this application you understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for PLA to hire me. If hired, I understand that either PLA or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of PLA has the authority to make any assurance to the contrary.
You attest by applying to this position that you have given PLA true and complete information on this application. No requested information has been concealed. I authorize PLA to contact references provided for employment reference checks. If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal.
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Dd1w0a7HDq

25/26 Special Education Teacher

<h3>Job Description</h3>
Job Description
 
Job Summary:
The intent of this job description is to provide a summary of the major duties and responsibilities performed in this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description. 
The Registration Coordinator oversees the efficient progression of patients through a predetermined schedule of appointments. This involves greeting patients, verifying insurance, completing necessary paperwork, and addressing any inquiries. The primary goal of registration is to enhance the check-in/out experience for patients, making it as pleasant and streamlined as possible. 
Essential Job Duties: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  
<ul>
<li>Must warmly welcome patients and visitors to the office by greeting and acknowledging them upon entrance.  </li>
<li>Answer and direct multiple phone lines in a timely manner, including checking voicemails throughout the day.  </li>
<li>Processes patient payments correctly via either credit card or by cash and balance cash drawer daily. </li>
<li>Schedule, reschedule and confirm patient appointments.  </li>
<li>Work within multiple websites to verify insurances for patient appointments.  </li>
<li>Assist with patients checking out after appointment with provider, scheduled follow-up appointments, hand out any paperwork that the patient needs such as labs, orders, etc.   </li>
<li>Manage assigned task lists.  </li>
<li>Work as a team with other co-workers to complete tasks.  </li>
<li>Updates and/or verifies all demographics and necessary paperwork before a patient is seen. </li>
<li>Endeavors to keep patients on schedule and communicates with the back-office regarding delays. </li>
<li>Assists ill or distraught patients as necessary. </li>
<li>Troubleshoots problems or requests of patients. </li>
</ul>
<ul>
<li>Maintains reception area and waiting room area in a neat and orderly condition. </li>
<li>Work cooperatively with others, including appropriate communication with patients, providers, support staff and administration. </li>
<li>Any other duties or responsibilities the front office staff may be assigned.  </li>
</ul>
Required education and experience: The requirements listed below are representative of the knowledge, skills, and/or ability required. 
Minimum Education required: 
<ul>
<li>High school graduate or equivalent (GED).</li>
</ul>
Minimum Experience Required:
<ul>
<li>Successful completion of a medical front office program or on the job training with an emphasis on customer service.</li>
</ul>
Minimum Knowledge and Skills Required:
<ul>
<li>Bilingual Spanish is preferred.</li>
<li>Ability to communicate effectively and congenially with patients and staff members in person and over the phone. </li>
<li>Ability to exercise tact, initiative, and good judgement when interacting with patients and staff members. </li>
<li>Basic office skills such as typing, transferring calls, faxing, etc. </li>
<li>Organizational and problem-solving skills. </li>
<li>Ability to work on the computer for long stretches of time. </li>
</ul>
<ul>
<li>Ability to navigate and accurately input within the EMR system. </li>
<li>Ability to accept supervision and feedback.</li>
</ul>
Locations may vary depending on where the need is for coverage. 
Travel: Employees must be willing to float to various locations within their county, as needed for shift coverage or training purposes. 
Travel Percentage: 10-30%
Work Authorization: Must be authorized to work in the United States.

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