Job Description
Job DescriptionDescription:
Eastern Metal Framing seeks a motivated, dynamic professional to work as our Technical Services Manager.
Responsibilities:
· Provide expert advice to customers and company sales personnel on our products
· Maintain and update company technical information
· Provide technical assistance to customers, resolving issues and offering solutions
· Work with our sales team to provide technical information, assist with proposals and troubleshooting product related concerns
· Provide product training to our Sales Team
· Coordinate engineering services, including maintaining relationships with engineering firms, quoting engineering and tracking engineering sales.
· Spearhead company activity in USGBC, AWCI, CFSEI and SFIA.
· Participate in trade shows
· Coordinate product testing for sound, fire, limiting heights, etc.
· Participate in product development
Requirements:
Qualifications:
· Strong understanding of company products, specifications and building practices
· Comprehensive understanding of competitive products
· Bachelor’s degree in architecture, engineering or a related field or experience in technical services role, or experience in the drywall construction field
· Knowledge of building codes, standards and regulations.
· Excellent communication and problem-solving skills
· Extraordinary customer service skills
Benefits:
· 401(k)
· Dental insurance
· Health insurance
· Paid time off
· Vision insurance
Schedule:
· 8-hour shift
· Day shift
· Monday to Friday
Location:
· Remote