Network/System Administrator

Job Description

Job Description

Job Summary:

The Network/System Administrator is responsible for the implementation, maintenance, and management of the organization’s IT infrastructure. This role ensures the smooth operation of network systems, data security, and end-user support across multiple locations, while also researching and implementing new technologies to improve operational efficiency.

Job Duties and Responsibilities:

• Maintain and troubleshoot network infrastructure, including LAN/WAN, VPN, and cloud-based systems.
• Provide technical support for 150+ users across multiple locations, including desktops, laptops, smartphones, tablets, and other devices.
• Install, configure, and upgrade network software programs such as MRI, Nexus Payables, BudgetTrac, AutoCAD, Microsoft Office, Apple iOS, and Windows Server environments.
• Manage Windows Server environments, including Active Directory, MS Exchange, MS SQL, and virtualization platforms.
• Implement and manage security policies, firewalls (WatchGuard), data encryption, and endpoint protection solutions.
• Manage disaster recovery planning, including backup and recovery solutions, ensuring business continuity.
• Oversee cybersecurity strategies, including risk assessments, penetration testing coordination, and threat mitigation planning.
• Maintain and improve the company’s video conferencing systems and collaboration tools.
• Research, recommend, and implement new hardware, software, and emerging technologies to improve efficiency and security.
• Create and maintain technical documentation, network diagrams, and user guides for IT infrastructure and best practices.
• Collaborate with third-party vendors and service providers to ensure optimal performance of IT systems.
• Monitor system performance, analyze logs, and proactively resolve potential issues before they impact business operations.
• Assist in the development and enforcement of IT policies, procedures, and security protocols to ensure compliance with industry best practices and regulatory standards.
• Train employees on IT security awareness, best practices, and system usage.

Required Qualifications and Experience:

• Bachelor’s degree in Information Systems, Computer Science, or a related field.
• 8+ years of hands-on experience managing Windows Server environments, network administration, and IT support.
• Strong expertise in Windows Networking, MS Exchange, MS SQL, and Active Directory.
• Experience with firewall administration, security protocols, and endpoint protection (WatchGuard Firewalls preferred).
• Familiarity with Apple iOS devices and hardware in an enterprise setting.
• Hands-on experience with server hardware, virtualization platforms, and backup solutions.
• Strong troubleshooting and analytical skills to diagnose and resolve complex network and system issues.
• Ability to work independently while effectively communicating with all levels of the organization, including executive leadership.
• Knowledge of cloud computing platforms (e.g., Microsoft Azure, AWS) is a plus.
• Experience managing IT asset inventory and lifecycle management.
• Advanced IT certifications preferred, such as CompTIA Security+, Microsoft Certified Solutions Expert (MCSE), Cisco Certified Network Professional (CCNP), or Certified Information Systems Security Professional (CISSP).

Additional Requirements:

• Regular onsite attendance is an essential function of the job.
• Ability to lift up to 50 lbs. and perform hardware installations as needed.
• Occasional travel to remote office locations may be required.