Ecommerce Associate at Island Beach Gear

Job Description

Job Description

Island Beach Gear is looking for a full-time eCommerce Associate to join our team at our Ocean City, NJ location.

Position Summary

Island Beach Gear (TD Associates LLC) is seeking an eCommerce Associate. The eCommerce Associate is responsible for driving web store sales by adding, maintaining and enhancing product storefronts in a detailed and timely manner. They will also be responsible for communicating with other departments and vendors for product features, descriptions, availability and customer experience. The eCommerce Associate reports directly to the eCommerce Team Lead.

Essential Functions:

• Add, update and enhance product listings and assets (banners, landing pages) to our online storefront via Magento software to increase sales. Manage content calendar.
• Work with buyers and inventory specialists for timely addition of products online.
• Communicate with vendors/merchants to get all product details including: descriptions, features, images/videos, dimensions, etc. Distill to write succinct and salient features.
• Ensure accurate, timely and complete product listings and review competitive landscape to ensure our products’ desirability. Strong attention to detail.
• Work with customer service for best customer experience and to solve online issues.
• Manage all aspects of customer buying workflow – from correct product listings and promotions to approving some online orders, sending dropship orders, and monitoring shipping tracking information.
• Manage presence and product catalog on third-party online storefronts Amazon and eBay.
• Bring to supervisor’s attention right away any issues, inconsistencies or obstacles to producing correct and detailed product listings or third-party store issues.
• Work with Team Lead to trouble shoot and correct any online issues and overall site function.
• Disseminate assignments to freelance workers for updates and to enhance product listings.
• Must be willing to work at store location in Ocean City, NJ.
• Must be able to work weekends.

Qualifications:

• Prior experience with online selling platform (e.g. Magento, Shopify, Big Commerce) or adding content/editing web pages is preferred.
• Strong attention to detail.
• Able to learn new software systems quickly and adapt to new/changing systems.
• Ability to work in a fast-paced, deadline driven environment
• Advanced knowledge and experience working on computers. Ability to navigate websites and manage digital files easily.
• Ability to multi-task and prioritize tasks as they are given
• Ability to be proactive on issues and communicate potential problems to assigned supervisor
• High School Diploma Required
• Ability to sit for extended periods of time, ability to work from home and maintain productivity
• Must be willing to submit to a background, drug test and sign a Non-Disclosure Agreement