Job Description
Job Description
Position
We are currently seeking a Production Printer Technician who is skilled in repairing and maintaining Konica Minolta Production Printers for our office in Orange, CA.
If you are a self-driven, service expert who is detail-oriented and capable of multitasking, we want to talk to you!
Essential Job Duties
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Responsible for a full range of repairs and service procedures on high-speed digital copiers/printers, full-color copiers/printers, and facsimiles
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Perform diagnostics, installation, troubleshooting, machine modifications, software upgrades, removal, and retrofits on a wide range of production machines
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Must have experience with servicing and repairing Konica Minolta production-level machines
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Applicants with any advanced Konica Minolta certifications are required
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Strong computer knowledge
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Minimum of 2 years of experience operating large format printers, preferably in a professional printing environment
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Provide high-quality technical support and expertise by completing each service call according to service agreements and requirements
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Effectively complete all territory assignments and develop options to resolve unexpected problems
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Participate in training to remain up to date with new products and procedures
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Provide specialist service to other field service technicians for unresolved technical problems/issues
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Support the sales team by maximizing equipment leads and upgrade opportunities
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Work in a fast-paced environment
Qualifications
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26 years of relevant experience
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Must have experience servicing and repairing production-level office equipment such as copiers, printers, fax machines, mailing machines, etc.
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Production Print certifications are highly preferred
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Strong computer knowledge
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Excellent customer service and communication skills
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Strong problem-solving and mechanical/electrical skills
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Strong working knowledge of Windows 10 applications
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Highly motivated and capable of working independently in the field
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Must possess a valid drivers license with a clean driving record (a company car will be provided)