Job Description
Job Description
HEALTH COACH JOB DESCRIPTION
Position Title: Health Coach
Supervisor: Director of Patient Experience
FLSA Status: Non-Exempt
The Health Coach, under the direction of the clinical team, is responsible for overall health communication and activity, promoting and educating the population about behaviors that advance nutrition, physical activity, health and well–being. The Health Coach is also responsible for the interactive experiences that assist individuals to make appropriate health decisions. Will participate in education sessions, monthly newsletters, and additional patient engagement events. The Health Coach will use appropriate strategies and methodologies to facilitate behavior change and disease prevention. The qualified candidate must have a thorough understanding of diverse populations and how allied health fits into the healthcare spectrum.
The description below is intended to depict the general content and requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
ESSENTIAL FUNCTIONS:
1. Communicate and advocate effectively for health consumerism, health education and healthcare understanding
2. Meet with patients (in person, virtually, or over the phone) to discuss goals, progress and challenges
3. Translate scientific language and concepts into clear, simple information that is easily understood by patients and clients to maximize the potential for them to take action
4. Assess patient and client needs for nutrition, physical activity and health education, including change readiness
5. Help develop, implement, and improve patient education material and tools that encourage nutrition, physical activity and healthy behavior decisions
6. Conduct health education with patients and their families individually or in groups
7. Develop, monitor, and assess health communication interventions and policies
8. Assist with training in core competency and health area specific content and professional development
9. Work collaboratively with Vigilant Health Care Team members
10. Travel to service locations as assigned.
11. Plan and implement outreach and/or promotional events to recruit and/or engage patients
12. Support clinic operations and provide other services as needed.
MINIMUM POSITION QUALIFICATIONS:
• Graduate of approved professional school - Master's Degree preferred
• Certified Registered Dietitian, Certified Exercise Physiologist or Health Coach Certified
• Licensed to practice in the state of MS
• Minimum two years' work experience in a related field
• Ability to work with autonomy
KNOWLEDGE & SKILLS:
1. Documenting/Recording Information -- Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
2. Updating and Using Relevant Knowledge -- Keeping up-to-date technically and applying new knowledge to your job.
3. Getting Information -- Observing, receiving, and otherwise obtaining information from all relevant sources.
4. Communicating with Supervisors, Peers, or Subordinates -- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
5. Making Decisions and Solving Problems -- Analyzing information and evaluating results to choose the best solution and solve problems.
6. Interacting with Computers -- Using computers and computer systems (including hardware and software) to enter data, or process information.
7. Assisting and Caring for Others -- Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
8. Organizing, Planning, and Prioritizing Work -- Developing specific goals and plans to prioritize, organize, and accomplish your work.
9. Processing Information -- Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
10. Provide Consultation and Advice to Others -- Providing guidance and advice to management or other groups on technical, systems-, or process-related topics.
11. Training and Teaching Others -- Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
12. Establishing and Maintaining Interpersonal Relationships -- Developing constructive and cooperative working relationships with others and maintaining them over time.
13. Developing and Building Teams -- Encouraging and building mutual trust, respect, and cooperation among team members.
14. Evaluating Information to Determine Compliance with Standards -- Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
15. Thinking Creatively -- Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
16. Communicating with Persons Outside Organization -- Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
17. Performing for or Working Directly with the Public -- Performing for people or dealing directly with the public.
18. Coordinating the Work and Activities of Others -- Getting members of a group to work together to accomplish tasks.
19. Performing Administrative Activities -- Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
20. Monitoring and Controlling Resources -- Monitoring and controlling resources and overseeing the spending of money.
21. Time Management -- Managing one's own time and the time of others.
22. Judgment and Decision Making -- Considering the relative costs and benefits of potential actions to choose the most appropriate one.
23. Social Perceptiveness -- Being aware of others' reactions and understanding why they react as they do.
24. Service Orientation -- Actively looking for ways to help people.
25. Monitoring -- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
26. Persuasion -- Persuading others to change their minds or behavior.
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
Percentage of Time Required
None 10-29 30-49 50-69 70-89 90-100
Stand X
Walk X
Sit X
Use hands to finger, handle, feel X
Reach with hands/arms X
Climb or balance X
Stoop, kneel, crouch, or crawl X
Talk and hear X
Amount of Force or Lifting Required:
Percentage of Time Required
None 10-29 30-49 50-69 70-89 90-100
Up to 10 lbs. X
Up to 25 lbs. X
Up to 50 lbs. X
Up to 100 lbs. X
100 lbs. or more X
This position description is intended to provide an overview of the job responsibilities and requirements and is not all-inclusive. Other responsibilities, functions, duties, working conditions, physical requirements, qualifications, and experience may be required.