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Rack Integration Network Technician Supervisor

EOS
locationAustin, TX, USA
PublishedPublished: 6/14/2022
Technology
Full Time

Job Description

Job Description

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:

The Rack Factory Supervisor will oversee technicians in their support of the Project Management and Network Engineering team to carry out a best-in-class service in the assembly of customer server racks in a clean room lab environment.

KEY RESPONSIBILITIES:

Installing network hardware, components and cabling
• Trouble shooting and resolving issues with network cabling, copper and fibre.
• Inspecting and testing copper and fibre optic lines to ensure they adhere to industry standards.
• Ability to rack and stack networking hardware within onsite racks in accordance with requirements.
• Ability to provide technical support through various means of communication
• Collaborate easily with network engineers and project managers
• Assisting network engineers with network design, implementation and problem resolution
• Be able to cable racks to data centre cabling requirements and standards

  • Meet quality, productivity, turnaround time and other expectations
  • Expertly route cables and fibres in organized, professional manner to maximize future maintenance and serviceability.
  • Any other ad hoc duties as reasonably required by the company and within the competency of the post-holder.
  • Innovative, forward-thinking leader who offers hands-on guidance
  • Organized decision maker responsible for team output.
  • Responsible team lead able to manage schedules and set goals, deadlines, and expectations.
  • Positive and flexible leader capable of supporting a team of technicians and resolving issues and disputes.
  • Experience checking built racks against quality standards.
  • The job description should not be regarded as restrictive or definitive but as a broad guide to the demands of the position.

ESSENTIAL CRITERIA:

Good experience of networking hardware – routers, servers, switches, PDU's, copper and fibre optic cabling.
• Hands on experience with major manufactures of routers, switches and wireless.
• Excellent organizational, interpersonal, time management, written and oral communication skills.
• Ability to read technical network diagrams, schematics and port maps
• Ability to interpret rack build layouts and bills of materials
• Previous experience in a similar role
• Good understanding of networking concepts and a desire to build skills in this area
• Candidate must be able to lift up to 50 pounds
• Excellent analytical, problem-solving skills and strong attention to detail.
• Ability to diagnose basic technical problems and find the root cause.
• Ability to work in fast paced dynamic environment
• Previous experience in Network Engineering Deployments for large-scale networks in a corporate environment.

  • Problem solving leader who can oversee and evaluate performance, organize workflow, and manage day-to-day duties.
  • Experienced subject matter expert able to give needed feedback, coaching, and training.

DESIRABLE CRITERIA:

  • 5+ years Network deployment experience
  • Preferred CCNA / JNCIA/ CompTIA or equivalent
  • Fluent in spoken and written English

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

Pay Range$85,000—$98,000 USD

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