Job Description
Job Description
You’re the customer’s eyes, ears, and last line of defense. You’ll play a key role in making sure warranty and service parts flow smoothly through the facility. This role is all about coordination—receiving the right parts, tracking them accurately, and partnering with both the on-site techs and centralized Parts and Warranty teams to keep repairs on schedule and properly documented.
What you’ll do:
- Receive and check in warranty and service part
- Track part shipments, returns, and core exchanges
- Communicate with centralized Parts and Warranty departments for order updates, claims processing, and documentation
- Organize and distribute parts to the correct units and service bays
- Ensure warranty documentation is accurate, complete, and submitted on time
- Maintain organized records for warranty claims, parts usage, and repair history
What’s different about this role:
- Cross-functional: Work directly with both on-site techs and remote support teams
- Process-focused: You’ll help streamline parts and warranty workflows
- Behind-the-scenes impact: Your accuracy and coordination help ensure timely repairs and customer satisfaction
What we’re looking for:
- Experience in RV, automotive, manufacturing, or parts/warranty coordination preferred
- Strong organizational and documentation skills
- Ability to use digital systems for tracking, communication, and reporting
- Team player with great follow-through and attention to detail
- Comfortable juggling multiple priorities in a fast-moving environment
- Ability to pass a background and drug test
- Demonstrate alignment with the Company’s vision, mission, and core values in all interactions
Who we are:
Bish’s RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business.
Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee’s success is unparalleled.
We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being “Different with a Purpose.” Our culture is built upon the foundation of our core values: We are Genuine, Fun, and Driven by Results.
Perks:
- Comprehensive benefits package including medical, vision, dental, and other supplemental coverages
- 401K with 5% match
- Employee discounts
- Company-paid life insurance
- Gym membership reimbursement
- Opportunities for advancement
- Annual Incentive Trip for Top Performers
- RV Borrowing Program
- Incredible Team Culture
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Bish’s RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.