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<h3>Job Description</h3>
Job Description
Middle School Science Teacher
<ul>
<li>Meet criteria for or hold a valid TN license</li>
<li>Endorsement Codes: 001, 014, 015, 016, 017, 081, 101, 123, 210, 211, 212, 213, 214, 400, 401, 402, 415, 416, 417, 418, or 440</li>
<li>Team player and able to function successfully in a Professional Learning Community</li>
<li>Must be a strong role model for children</li>
<li>Able to follow the class schedule and implement grade level lesson plans</li>
<li>Previous teaching experience is a plus</li>
<li>Must maintain regular attendance</li>
<li>Must be able to interact with students</li>
</ul>

Middle School Science Teacher

<h3>Job Description</h3>
Job Description
Title: Head of Incubation Employment Type: Full-time
Location: Remote
 
First Look- Head of Incubation:
The Arena Group is hiring a Head of Incubation to lead the launch and scale of new digital media brands. This high-impact role is perfect for a strategic builder with a track record of driving new content sites from nothing to 4M+ monthly pageviews.
You’ll oversee multiple site incubations across verticals like news, lifestyle, sports, and finance—developing growth strategies, operational playbooks, and transition plans for long-term brand teams. Success in this role requires deep expertise in SEO, Google Discover, and digital content ecosystems. If you’re driven to build and grow high-performing media properties, we’d love to connect.
The Arena Group’s expected annualized base salary range for this position is currently $175,000 - $250,000. Actual salaries will vary based on multiple factors including, but not limited to location, education, experience and other factors permitted by law. The listed salary range is but one component of The Arena Group’s total compensation and benefits available to its employees. 
 
Please note: due to the volume of applications we receive, only applicants selected for consideration will be contacted.
 
What You’ll Do: 
<ul>
<li>
Identify and validate high-potential domain opportunities, optimizing for rapid audience growth across diverse verticals.
</li>
<li>
Launch and incubate multiple digital media sites in parallel, each with aggressive growth targets and a path to 4M+ monthly pageviews.
</li>
<li>
Develop and execute scalable, SEO- and Discover-friendly strategies to drive traffic and long-term engagement.
</li>
<li>
Define clear stages of site development and establish frameworks to assess when to invest, scale, pivot, or sunset properties.
</li>
<li>
Lead the transition process for mature sites, including seamless knowledge transfer to long-term brand teams.
</li>
<li>
Implement standardized contributor payment structures, including per-post rates and RPM-based revenue share models.
</li>
<li>
Create and optimize editorial plans to boost visibility through Google Discover, Google News, Search, and syndication channels.
</li>
<li>
Recruit, mentor, and manage Entrepreneurial Publishers, empowering them to execute day-to-day editorial and growth operations.
</li>
<li>
Collaborate closely with the General Manager to set performance KPIs and oversee execution across the full incubation portfolio.
</li>
</ul>
 What You’ll Bring:
<ul>
<li>
A highly entrepreneurial mindset with a passion for testing, learning, and building from the ground up.
</li>
<li>
Strong editorial instincts backed by operational rigor and executional discipline.
</li>
<li>
Proven ability to collaborate cross-functionally—comfortable working across data, design, editorial, and executive teams.
</li>
<li>
Hands-on experience with CMS platforms, analytics dashboards, and programmatic revenue tools.
</li>
</ul>
Snapshot of Benefits:
<ul>
<li>
Medical, Dental and, Vision Coverage
</li>
<li>
Retirement Savings Plan (401K), with company match
</li>
<li>
Flexible Spending Account (FSA) &amp; Health Savings Account (HSA)
</li>
<li>
Commuter Benefits
</li>
<li>
Reimbursement for business cell phone use per company policy
</li>
<li>
Unlimited Paid Time Off
</li>
<li>
Paid Parental Leave
</li>
<li>
12 Paid Holidays
</li>
</ul>
 About Us:
 The Arena Group (NYSE American: AREN) is an innovative technology platform and media company with a proven cutting-edge playbook that transforms media brands. Our unified technology platform empowers creators and publishers with tools to publish and monetize their content, while also leveraging quality journalism of anchor brands like TheStreet, Parade, Men’s Journal and Athlon Sports to build their businesses. The company aggregates content across a diverse portfolio of brands, reaching over 100 million users monthly. Visit us at thearenagroup.net and discover how we are revolutionizing the world of digital media.
 
The Arena Group is an equal opportunity employer committed to fostering an inclusive environment. We do not discriminate against any employee or applicant for employment on the basis of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, status as a protected veteran, or any other protected status in accordance with applicable law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Head of Incubation

<h3>Job Description</h3>
Job Description
MAKE AN IMPACT. CHANGE LIVES. END POVERTY.
JOIN ARKANSAS EARLY LEARNING: BUILDING A STRONGER COMMUNITY BY EMPOWERING CHILDREN AND FAMILIES WITH SKILLS ESSENTIAL TO THEIR SUCCESS.
 
At Arkansas Early Learning (AEL), we believe every child deserves an opportunity to succeed, no matter their circumstances. AEL was established to serve the most vulnerable children ages birth to five and their families throughout the State of Arkansas through Early Head Start and Head Start. We provide transformational learning programs to vulnerable children within a childcare setting. We offer FREE Infant, Toddler, and Pre-K educational childcare/daycare programs serving 16 counties with numerous centers across the state of Arkansas. AEL is more than just daycare! We are educators, even as early as 6 weeks old we are implementing an education curriculum. We also offer a variety of child and family support services in a loving, caring, and safe environment.
 Being on our team as a Center Director, Teacher, Assistant Teacher or office personnel at Arkansas Early Learning means you are passionate about a career helping children and your community. You can make a difference every day in a child's life here. We are looking for people who share our purpose and mission, which is to build a stronger community by empowering children and families with skills essential to their success and to provide transformational learning programs to help children and families develop the skills essential to their social competency. Do you have the right purpose to help them unleash their full potential while unleashing your own?
NOW HIRING a Head Start Teacher:
The Head Start Teacher will provide comprehensive Head Start services to children and families enrolled in the program. The Teacher will utilize the center environment to assist staff with creating rich learning opportunities that build on daily routines and support each child's development.
 
Education and/or Experience
<ul>
<li>A Bachelor or Associate in Early Childhood Education or Child Development - Required</li>
<li>An Associate, Bachelor or advanced degree and coursework equivalent to a major relating to early childhood education with experience teaching preschool-age children - Required</li>
</ul>
WHY JOIN OUR TEAM?
Arkansas Early Learning offers a set fulltime schedule with weekends off, 25 PAID days off the first year, competitive pay with paid training and a benefits package that includes health, vision, dental, life and more. Are you interested in making a difference in the development and growth of the youth in your community? APPLY NOW!!
Sound like the right place for you? Apply now to join our growing team!
 
ABOUT THE ORGANIZATION: Arkansas Early Learning, Inc. is a 501(c)(3) non-profit organization established to serve the needs of children and families throughout the State of Arkansas.
EOE STATEMENT: Arkansas Early Learning is an equal employment opportunity employer and selects the best-matched individual for the job, based upon job-related qualifications, regardless of race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected under state, federal or local law.

Head Start Teacher

<h3>Job Description</h3>
Onward Search Education remains committed to fostering strong partnerships with school districts across Mercer County, NJ connecting them with top-tier educators who drive student success. We are currently seeking a dedicated and skilled Special Education Teacher to support a K-12 school district in delivering high-quality education and health services. This is an opportunity to make a meaningful impact while working within a collaborative and student-focused environment. Position Details:
<ul>
<li>
Position: Special Education Teacher
</li>
<li>
Location: Mercer County, NJ
</li>
<li>
Duration: 2025-2026 School Year (all year round school)
</li>
<li>
Schedule: Monday to Friday, 8:30am-3:00pm
</li>
<li>
Compensation: Starting at $45/HR
</li>
</ul>
Role Responsibilities:
<ul>
<li>
Provide specialized instruction and support to K-12 students with diverse learning needs, adapting curriculum and teaching strategies to accommodate individual education plans (IEPs).
</li>
<li>
Develop and implement individualized education programs (IEPs) in collaboration with parents, administrators, and multidisciplinary teams to ensure student success.
</li>
<li>
Assess student abilities and progress regularly, adjusting instructional methods and interventions as needed.
</li>
<li>
Create an inclusive and supportive classroom environment that fosters academic, social, and emotional growth.
</li>
<li>
Collaborate with general education teachers and support staff to modify curriculum and accommodate students with special needs in various learning environments.
</li>
<li>
Maintain accurate records, complete required documentation, and participate in IEP meetings and other team-based planning sessions.
</li>
<li>
Communicate effectively with parents, providing updates on student progress, challenges, and strategies for continued support at home.
</li>
</ul>
Qualifications:
<ul>
<li>
Bachelor’s or Master’s degree in Special Education or a related field.
</li>
<li>
Valid Special Education Teacher Certification for the state of New Jersey.
</li>
<li>
Experience working with K-12 students with diverse learning needs, including those with mild to severe disabilities.
</li>
<li>
Strong ability to develop and implement individualized learning strategies in collaboration with a multidisciplinary team.
</li>
</ul>
What We Offer:
<ul>
<li>
Competitive compensation and comprehensive benefits package.
</li>
<li>
Access to a variety of school district placements to match your skills and professional goals.
</li>
<li>
A streamlined hiring process with dedicated support throughout your placement.
</li>
<li>
Opportunities for ongoing professional development and career advancement.
</li>
</ul>
Why Apply? If you are passionate about making a difference in students' lives and meet the qualifications above, we encourage you to apply today. Join a dedicated team of professionals committed to fostering student success and development. Take the next step in your special education teaching career with us! Employer Details:
<ul>
<li>
<ul>
<li>Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances. Candidates must be at least 18 years old to be considered for employment. EOE/M/F/D/V/SO.</li>
</ul>
</li>
</ul>
<ul>
<li>
<ul>
<li>In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.</li>
</ul>
</li>
</ul>
<ul>
<li>
<ul>
<li>Onward Search is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.</li>
</ul>
</li>
</ul>
<ul>
<li>
<ul>
<li>Onward Search offers medical, dental, vision benefits, as well as a 401k program, for all eligible full-time temporary assignments.</li>
</ul>
</li>
</ul>
<ul>
<li>
<ul>
<li>Onward Search is a drug-free workplace.</li>
</ul>
</li>
</ul>
<ul>
<li>
<ul>
<li>Onward Search is a nationwide staffing agency and talent solutions provider specializing in creative, marketing, and technology. Our clients are continuously turning to us to fill their open positions. Therefore, there is no application deadline for this position, as we are seeking candidates for this type of role across all our clients on an ongoing basis.</li>
</ul>
</li>
</ul>

2025-2026 Special Education Teacher

<h3>Job Description</h3>
Job Description
You’re the customer’s eyes, ears, and last line of defense. You’ll play a key role in making sure warranty and service parts flow smoothly through the facility. This role is all about coordination—receiving the right parts, tracking them accurately, and partnering with both the on-site techs and centralized Parts and Warranty teams to keep repairs on schedule and properly documented. 
What you’ll do: 
<ul>
<li>Receive and check in warranty and service part </li>
<li>Track part shipments, returns, and core exchanges </li>
<li>Communicate with centralized Parts and Warranty departments for order updates, claims processing, and documentation </li>
<li>Organize and distribute parts to the correct units and service bays </li>
<li>Ensure warranty documentation is accurate, complete, and submitted on time </li>
<li>Maintain organized records for warranty claims, parts usage, and repair history </li>
</ul>
What’s different about this role: 
<ul>
<li>Cross-functional: Work directly with both on-site techs and remote support teams </li>
<li>Process-focused: You’ll help streamline parts and warranty workflows </li>
<li>Behind-the-scenes impact: Your accuracy and coordination help ensure timely repairs and customer satisfaction </li>
</ul>
What we’re looking for: 
<ul>
<li>Experience in RV, automotive, manufacturing, or parts/warranty coordination preferred </li>
<li>Strong organizational and documentation skills </li>
<li>Ability to use digital systems for tracking, communication, and reporting </li>
<li>Team player with great follow-through and attention to detail </li>
<li>Comfortable juggling multiple priorities in a fast-moving environment </li>
<li>Ability to pass a background and drug test </li>
<li>Demonstrate alignment with the Company’s vision, mission, and core values in all interactions </li>
</ul>
Who we are: 
Bish’s RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business. 
Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee’s success is unparalleled. 
We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being “Different with a Purpose.” Our culture is built upon the foundation of our core values: We are Genuine, Fun, and Driven by Results. 
Perks: 
<ul>
<li>Comprehensive benefits package including medical, vision, dental, and other supplemental coverages </li>
<li>401K with 5% match </li>
<li>Employee discounts </li>
<li>Company-paid life insurance </li>
<li>Gym membership reimbursement </li>
<li>Opportunities for advancement </li>
<li>Annual Incentive Trip for Top Performers </li>
<li>RV Borrowing Program </li>
<li>Incredible Team Culture </li>
</ul>
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 
Bish’s RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.

Manufacturer Admin

<h3>Job Description</h3>
Job Description
Description:
The ideal candidate for this role will have a deep understanding of Splunk architecture and best practices, as well as hands-on experience in managing large-scale Splunk deployments. You should possess excellent analytical skills and the ability to translate business needs into effective Splunk solutions. Strong knowledge of scripting languages, such as Python or PowerShell, is also desirable to automate tasks and enhance data analysis capabilities. Good communication skills are essential for effectively conveying complex technical concepts to both technical and non-technical stakeholders.
<ul>
<li>Maintain and optimize the Splunk platform, including data ingestion, parsing, and indexing.</li>
<li>Design, develop, and implement Splunk searches, reports, and dashboards.</li>
<li>Collaborate with cross-functional teams to understand data requirements and provide customized Splunk solutions.</li>
<li>Troubleshoot and resolve issues related to the Splunk environment and data integrity.</li>
<li>Monitor system logs and data sources to identify trends, patterns, and anomalies.</li>
<li>Perform data analysis and provide actionable insights to support business decision-making.</li>
<li>Create and maintain documentation, including procedures, guidelines, and knowledge base articles.</li>
<li>Stay updated with the latest Splunk features, industry best practices, and emerging trends.</li>
<li>Should be comfortable working with Linux environment as well as Windows.</li>
<li>Strong knowledge of Splunk architecture, administration and best practices.</li>
<li>Proficient in creating and managing Splunk searches, reports and dashboards.</li>
<li>Experience with scripting languages like Python or PowerShell.</li>
<li>Solid understanding of data analysis techniques and statistical concepts.</li>
<li>Familiarity with log management, monitoring tools, and IT Infrastructure.</li>
<li>Excellent problem-solving and troubleshooting skills •Strong communication and collaboration abilities.</li>
</ul>
Qualifications:
<ul>
<li>Twenty (20) years' experience as a SE in programs and contracts of similar scope, type, and complexity.</li>
<li>Bachelor's degree in a technical or business discipline from an accredited College or University
<ul>
<li>Five (5) years of additional Systems Engineering experience may be substituted for a Bachelors, totaling 25 years' experience as a SE.</li>
</ul>
</li>
</ul>
Requirements: 
<ul>
<li>U.S. Citizenship is required for all applicants. CTP is an equal opportunity employer and abides by applicable employment laws and regulations. All applicants and employees are subject to random drug testing in accordance with Executive Order 12564. Employment is contingent upon successful completion of a security background investigation and polygraph.</li>
<li>Certification Requirements:
<ul>
<li>DOD 8570 Certification; Security+ CE Required</li>
</ul>
</li>
</ul>
This position requires an active Security Clearance with appropriate Polygraph. 
About us:
Founded in 2007, Columbia Technology Partners is Woman-Owned, Service-Disabled Veteran Owned Small Business with a specialization in technology and management consulting committed to solving intricate and sensitive technology issues facing corporations and federal agencies. Since its inception, CTP has been instrumental in the technical design, engineering development, operational deployment, and support of key systems. With a proven track record in information security, project management, systems/network engineering, security risk management, vulnerability assessments, and mobile security implementation; our employees have the experience, expertise, and innovative thinking our customers need for results that exceed expectations. CTP staff have worked closely with both government engineers and management to gather mission requirements, develop the architecture to deliver the needed functionality and assess tools available to meet or exceed the needs of the mission.
At Columbia Technology Partners (CTP), we are united in being the best that we can be as individuals, but our core belief is that we can be better together. Together we will take on each mission with an execution process that authentically represents who we are. Our success relies on our team values, the foundation we built around them, and the Partners we become along the way.
That's why our pay is competitive, our missions are critical, and our benefits represent what matters most to CTP: Our People.
Salary Range Transparency
At Columbia Technology Partners we are committed to transparency and fairness in our compensation practices. We believe in creating a work environment where employees feel valued, empowered, and rewarded for their contributions.
How We Determine Salary Ranges
Our salary ranges are based on the following key factors:
<ul>
<li>Job Role and Responsibilities: The specific duties and responsibilities associated with each role form the foundation of our compensation structure.</li>
<li>Market Research and Industry Benchmarks: We conduct regular analysis of market trends and salaries across our industry, using reliable compensation data to ensure we stay competitive.</li>
<li>Experience and Qualifications: An individual's experience, education, certifications, and specialized skills all contribute to determining their position within a salary range.</li>
<li>Location: Salary ranges may be adjusted based on geographic cost of living, in accordance with local and national standards.</li>
<li>Company Performance: Our compensation practices also take into account overall company performance and financial health, ensuring that we maintain sustainability while rewarding our team.</li>
</ul>
Really good benefits, for really GREAT people:
From our CTP Family to yours, we know how important these decisions are. Your benefits are about you, not us. Tell us what you need in order to see a future at CTP; lets get where you're going, together. 
Medical: CTP offers 3 superior plans, bringing our employees both in-network and out-of-network options.
Vision + Dental: Both free to you + paid in full by CTP.
Retirement: 401k - 6% company contribution
PTO + Leave: A work life balance is extremely important to our team here at CTP, which is why our paid time off plans are so lucrative. Offering customizable leave plans to meet your needs is just one of our many perks! Jury Duty, Bereavement + Military Leave provided.
Career Growth: Up to $10,000 provided for approved career-related learning, training, education, and/or tuition.
Life and AD&amp;D Insurance/Short-Term &amp; Long-Term Disability: More peace of mind, at zero cost to you.
Profit Sharing Bonus: End of year cash gets added to your bottom-line.
Referral Bonus Program: Our tiered program provides an incentive with each stage of the hiring process your referral passes. Our bonuses range from $7,000-$20,000, if your referral joins the team.
Columbia Technology Partners is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law. Our EEO policy reflects our commitment to ensure equality and promote diversity and inclusion in the workplace. Our policy applies to all employees, job candidates, contractors, stakeholders, partners, and visitors.
CTP was voted one of the top 25 best places to work in Baltimore by Baltimore Magazine!

Senior Splunk Engineer

<h3>Job Description</h3>
Job Description
SpinLaunch is pioneering a new era of scalable space infrastructure. Following years of innovation in alternative launch systems, we’re now applying that same disruptive mindset to orbit—developing Meridian Space, a ground-breaking broadband satellite constellation built for rapid deployment and low-cost global coverage. With backing from industry leaders, SpinLaunch is positioned to deliver a fully integrated ecosystem of launch, satellite, and connectivity services. Join us in our mission and be an integral part of a close-knit, collaborative team that strives in a fast-paced, innovative environment. This is an on-site position located at our Long Beach, CA headquarters.
Your Mission on the Team: 

Your mission is to accelerate the development of the novel antenna technologies at the core of Meridian Space’s next-generation approach to LEO satellite communications. You will be responsible for research, simulation, design, optimization, testing, and calibration - leading to the rapid deployment these technologies in an operational satellite constellation.
Basic Qualifications: 

<ul>
<li>At least 5 years of experience with a Bachelor’s, or a Master’s degree in an engineering discipline with an emphasis in electromagnetic theory and/or microwave circuits </li>
<li>Good, intuitive understanding of electromagnetics and optics in microwave systems (refraction, diffraction, Huygen’s principle, etc.) </li>
<li>Experience in designing electronically scanned antennas</li>
<li>Experience in the design of patches, horns, or similar compact antennas</li>
<li>Expertise in electromagnetic simulation tools like HFSS, CST, or FEKO</li>
<li>Application of system simulation tools like Python or MATLAB</li>
<li>Familiarity with range testing and ability to operate relevant test equipment</li>
<li>Excellent verbal and written communications skills and ability to work in a team </li>
</ul>
Preferred Qualifications: 
<ul>
<li>Experience developing reflectarray or transmitarray antennas</li>
<li>Experience designing antennas for PCB manufacturability</li>
<li>Broader experience of RF/microwave systems (particularly 10.7 GHz – 51.4 GHz)</li>
<li>Experience with passive RF component characterization</li>
<li>Experience with near field antenna range testing</li>
<li>Experience with advanced beamforming methods</li>
<li>Experience using automation to conduct exploratory RF design analysis</li>
<li>Experience with space-qualified systems</li>
</ul>
ITAR Requirements 
SpinLaunch is required by the U.S. Government to comply with various space technology export regulations including the International Traffic in Arms Regulations (ITAR). All applicants must be a U.S. citizen, lawful permanent resident (“green card holder”) or a protected individual as defined by ITAR (22 CFR §120.15) or eligible to obtain the required authorizations from the U.S. Department of State. More information on ITAR can be found here. 

SpinLaunch is committed to creating a diverse environment and is proud to be an equal opportunity employer. Each individual has the right to work in a professional environment that promotes equal employment opportunity and prohibits discriminatory practices, including harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Antenna Engineer

<h3>Job Description</h3>
Job DescriptionDescription:
POSITION SUMMARY:
The NOC Analyst contributes to a 24/7 monitoring and remediation team within the Managed Services department. The NOC Analyst is responsible for accurately identifying and resolving failures and potential issues while maintaining accurate documentation and executing maintenance and administrative activities on managed service client’s environment.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES- MAY INCLUDE THE FOLLOWING: OTHER DUTIES MAY BE ASSIGNED.
<ul>
<li>Troubleshooting networking technologies. Primarily Cisco and Meraki devices. May include other manufacturer’s equipment</li>
<li>Standard MACDs (Move, Add, Changes, Deletes Voice (Cloud and on-prem)Network</li>
<li>Utilize monitoring system to perform client health checks and resolve alerts. Involves triaging incidents to verify authenticity Will need to work with internal/external resources to remediate</li>
<li>Working with 3rd parties to restore client services. Will include opening and tracking tickets either through phone, email, or ticketing system.</li>
<li>Manage client backup services and remediate issues resulting in backup failures</li>
<li>Monitor and report device configuration changes to clients</li>
<li>Perform daily preventative maintenance checks and services on managed devices in client environments</li>
<li>Work with engineering team to create monthly client reports</li>
<li>Understanding of SLAs (Service Level Agreements) and ability to meet them in incident response scenarios</li>
<li>Basic understanding of ITIL framework regarding service, incident, change, and problem management</li>
<li>Open, track and close service tickets in ITSM while maintaining detailed notes including resolution</li>
<li>Login to call queue to handle client requests while answering incoming calls courteously and professionally</li>
<li>Manage email inbox and chats, responding to both client and internal communications in a timely fashion</li>
<li>Interface with field personnel to perform repairs and verify system functionality</li>
<li>Work directly with other NOC Analysts and Engineering resources for incident resolution</li>
<li>Provide direct communication to affected users and companies on outages and maintenance activities</li>
<li>Perform proper handoffs at start and end of shift</li>
<li>Complete compliance training for internal business needs as well as client requirements</li>
<li>Coordinate and track RMA (Return Material Authorization) requests, to obtain RMA authorization requests and completion of RMA submittal forms</li>
<li>Obtain/maintain certifications applicable to position or as directed</li>
<li>Perform additional duties related to your role</li>
</ul>
 
Requirements:
Minimum Education and Experience:
 
<ul>
<li>High School diploma or equivalent</li>
<li>Minimum 1+ years of technical support experience</li>
<li>1+ years of experience and understanding of event/alert management, incident and change management processes</li>
<li>1+ years of experience of basic networking, routers, switches, Firewalls, and Wireless devices.</li>
</ul>
Preferred Education and Experience:
<ul>
<li>Bachelor’s Degree</li>
<li>2+ years of technical support experience </li>
<li>2+ years of prior Help Desk or NOC Experience</li>
<li>2+ years of experience with Ticket Management Tools (e.g., ConnectWise)</li>
<li>Possession of Industry Certifications (A+, Network+, Security+, MTA, MCSA, CCNA)</li>
</ul>
 
OTHER SKILLS and ABILITIES:
· Excellent Interpersonal Skills (develop and maintain strong working relationships)
· Strong work ethic
· Strong communication skills
· Ability to multi-task as necessary
· Ability to prioritize tasks
· Strong organizational skills
· Excellent written and verbal communication skills with focus on customer satisfaction
· Customer service skills
· Proactive approach and good troubleshooting techniques
· Strong problem-solving skills with an emphasis on quick problem resolution
· Attentive and detail oriented
 
TRAVEL: 
Less than 25% travel required 
 
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand; walk; and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job involve normal vision.
 
WORK ENVIRONMENT:
In Office
Employees located within one hour and thirty minutes of our main location will be expected to come into the office 5 days per week. Hybrid work is possible if authorized by your manager.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet to moderate.
Remote
Anyone over one hour and thirty minutes from our main location can work remotely. Necessary equipment to perform your job functions will be sent to your address. All equipment will be tracked in our inventory system and will be expected to be returned in the same condition as when it arrived at the conclusion of any employment agreement. You may be asked to visit client or remote sites if necessary.

NOC Analyst L1

<h3>Job Description</h3>
Job Description Summary We are looking for enthusiastic and reliable Substitute Teachers to join our team and support student learning in the absence of regular classroom teachers. You’ll implement lesson plans, manage classroom behavior, and ensure a supportive and engaging environment for all learners. Ideal candidates are passionate about education, adaptable across subjects, and skilled in fostering student growth. Duties Deliver instructional plans prepared by the regular teacher to maintain classroom continuity and learning goals. Maintain a well-managed classroom by applying effective behavior management strategies and positive reinforcement techniques. Support student learning across various subjects, including Math and Literacy, while adapting instruction to meet diverse learning needs. Provide appropriate support for students with special needs using foundational knowledge of child development and special education practices. Foster a safe, inclusive, and engaging classroom environment that promotes active participation and student success. Communicate clearly and professionally with students, staff, and parents about student progress and classroom activities. Keep accurate records of attendance, assignments, and student performance during the teaching period. When applicable, incorporate Montessori principles to encourage student independence and self-guided learning. Requirements HIGH SCHOOL DIPOLMA Experience or coursework in Early Childhood Education is a plus Strong grasp of child development and effective teaching techniques Familiarity with lesson planning and curriculum implementation Proven ability to manage classrooms and adapt to different teaching environments Excellent verbal and written communication skills A passion for teaching and supporting student achievement Nice To Haves <a href="https://fonts.gstatic.com/s/e/notoemoji/16.0/2705/32.png" target="_blank">https://fonts.gstatic.com/s/e/notoemoji/16.0/2705/32.png</a>" alt="✅"&gt;Pre-Employment Requirements 
<ul>
<li>Field Print Completion</li>
<li>TB Test Results</li>
<li>Must be a negative reading/ screening within the last 30 days (Can be completed at the Health Department, UrgentCares, ect)</li>
<li>ID/ Driver License</li>
<li>Most Updated Resume with Childcare Experiences included</li>
<li>Degree, Diploma, or Transcripts</li>
<li>Submit a copy for our records</li>
<li>Preservice Training Preservice Update (certificate required)</li>
<li>Complete online at:<a href="https://od.bkc.psu.edu/lessons?filters=required-health-and-safety" target="_blank">https://od.bkc.psu.edu/lessons?filters=required-health-and-safety</a>" target="_blank" style="color: rgb(17, 85, 204);"&gt;<a href="https://od.bkc.psu.edu/lessons?filters=required-health-and-safety" target="_blank">https://od.bkc.psu.edu/lessons?filters=required-health-and-safety</a></li>
<li>Daily Health Observation Training (certificate required)</li>
<li>Complete online at:<a href="https://ccwatraining.learnpointlms.com/Default.asp" target="_blank">https://ccwatraining.learnpointlms.com/Default.asp</a>?" target="_blank" style="color: rgb(17, 85, 204);"&gt;<a href="https://ccwatraining.learnpointlms.com/Default.asp" target="_blank">https://ccwatraining.learnpointlms.com/Default.asp</a>?</li>
<li>Two References</li>
<li>Your references will be contacted via Phone or email </li>
</ul>

Floater/Substitute Teacher

<h3>Job Description</h3>
Job DescriptionSummaryOur client is a US-based managed IT Services Provider (MSP) that specializes in offering technology solutions and support to businesses of all sizes. They are in immediate need of a FULLY REMOTE IT Service Desk Coordinator. This individual is the main contact for all of their clients. It is not only important in this role to develop rapport with their client base while managing their expectations regarding their open tickets, but it's vital to communicate with their team of technicians as well. By being the point of contact for their clients, in turn the Service Desk Coordinator shields the technicians from any communication confusions that could arise between the technicians and the client. This position has a variety of tasks which are mostly administrative and dispatch related.Duties &amp; Responsibilities
<ul>
<li>Manage our ticketing system by making sure all new tickets are being addressed and assigned to the appropriate technicians.</li>
<li>Management of all open tickets by working with their technicians to make sure tickets are being worked, updated, and closed properly.</li>
<li>Create/update new tickets based on service requests via incoming emails, phone calls, verbal requests, and/or voicemails.</li>
<li>Create service calls, onsite and remote (when appropriate), for tickets and installs to correspond with the resource schedule.</li>
<li>Enter charges in tickets as needed to help out technicians. </li>
<li>Meet their clients’ expectations by keeping them informed as to a time frame for services or if the resource needs to be rescheduled.</li>
<li>Keep track of tickets that are waiting parts. Once parts have arrived, update ticket status to deliver and wait for the next visit. Call the client to schedule an appointment.</li>
<li>Keep tickets moving through their completion process as much as possible</li>
<li>Coordinate resources schedule, as well as daily ticket reviews for all open tickets with each resource.</li>
<li>Help answer incoming support calls when needed, being sure to take messages or forward calls accordingly.</li>
<li>Provide appropriate communication to clients on the status of their open ticket(s).</li>
<li>Monitor some IT Services to make sure processes are working</li>
<li>Provide input and details for technician annual reviews with the Director of IT Services.</li>
<li>Resident Autotask expert, responsible for training new employees in Autotask.</li>
<li>Track weekly metrics for service delivery and recommend tweaks as needed.</li>
</ul>
Qualifications And Requirements
<ul>
<li>Advanced computer skills and in-depth knowledge of different operating systems, network administration and service desk administration a plus</li>
<li>Strong written and verbal communication skills to coordinate with clients, team members and management and explain technical issues</li>
<li>Analytical and problem-solving skills to handle any issues</li>
<li>Organization and time management skills to keep tickets on track</li>
<li>Excellent resource planning and task scheduling skills</li>
<li>Software experience: Connectwise, Autotask, ITGlue</li>
</ul>

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