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state

<h3>Job Description</h3>
Job Description
Description
Job Requirements
The Program Manager will be a customer advocate, build a team of engineers, monitoring the team’s work, mitigate areas of concern, and support proposals for future work.&nbsp; This project is leading the controls team for developing the network and controls for a Nuclear Power Plant.
<ul>
<li>Perform project management and coordination tasks, ensuring smooth communications and service delivery over full engineering lifecycle, between client and end users.&nbsp;</li>
<li>Build a team through hiring and training to support the customer and future initiatives</li>
<li>Be responsible for project planning and oversight of planned activities from beginning to end.</li>
<li>Keep track of work in progress, collaborate with suppliers, handle risks, and ensure projects are completed per schedule.</li>
<li>Service as customer advocate between internal technical teams and customer.&nbsp;</li>
<li>Provide weekly and monthly updates to the customer and Quest Global leadership on progress of staffing, deliverables, etc</li>
<li>Identify and prioritize customer issues and coordinate with internal team to do PSR, RCAs, etc</li>
<li>Work on proposals by creating project charter, Statements of Work, and related project documents.&nbsp;</li>
<li>Lead creation and management of change control procedure, product roadmap, risk register and build release procedure.</li>
</ul>
Work Experience
<ul>
<li>BS in Electrical or Mechanical Engineering from an accredited university or college</li>
<li>5+ years of experience in Controls Engineering (preferable nuclear controls).</li>
<li>5+ year of experience in project management, hiring, reporting, etc.</li>
<li>Travel to customer sites as needed (~10%)</li>
</ul>
Company DescriptionWe are Quest Global. We’re in the business of engineering, but what we’re really building is a brighter future. It’s not just what we do, but why we do it that makes us different. We believe engineering has the unique opportunity to solve the problems of today that stand in the way of tomorrow. For 28 years, we have strived to be the most trusted partner for the world’s hardest engineering problems. As a global organization headquartered in Singapore, we live and work in 17 countries, with 56 global delivery centers, driven by 18,000+ extraordinary employees who make the impossible possible every day. Quest Global brings deep industry knowledge and digital expertise to deliver E2E global product engineering services. We bring together technologies and industries alongside the contributions of diverse individuals and their areas of expertise to solve problems better, faster. This multi-dimensional approach enables us to solve the most important and large-scale challenges across the Aerospace &amp; Defense, Auto 
<h3>Company Description</h3>
We are Quest Global. We’re in the business of engineering, but what we’re really building is a brighter future. It’s not just what we do, but why we do it that makes us different. We believe engineering has the unique opportunity to solve the problems of today that stand in the way of tomorrow. For 28 years, we have strived to be the most trusted partner for the world’s hardest engineering problems. As a global organization headquartered in Singapore, we live and work in 17 countries, with 56 global delivery centers, driven by 18,000+ extraordinary employees who make the impossible possible every day. \r\n\r\nQuest Global brings deep industry knowledge and digital expertise to deliver E2E global product engineering services. We bring together technologies and industries alongside the contributions of diverse individuals and their areas of expertise to solve problems better, faster. This multi-dimensional approach enables us to solve the most important and large-scale challenges across the Aerospace &amp; Defense, Auto

Controls Project Manager

<h3>Job Description</h3>
Job DescriptionSalary: 
Please Note:
<ul>
<li>This position requires prior Instructional Design experience</li>
<li>This position is required to be onsite with a client in the Greater Seattle Area 3 days/week</li>
</ul>
 
Join Our Team as a Lead Instructional Design Consultant!
 
Are you ready to make an impact and drive success? Were seeking a talented and motivated Lead Consultant (Instructional Designer) to join our dynamic team at Mosaic. If you thrive on designing and delivering top-notch workforce consulting solutions, this is the perfect role for you!
 
Key Competencies: 
<ul>
<li>Integrity: Demonstrates fairness, honesty, and confidentiality.</li>
<li>Client Success: Adapts to changing needs while ensuring client satisfaction.</li>
<li>Excellence: Continuously improves expertise, collaboration, and solutions.</li>
<li>Accountability: Takes ownership and contributes to project success.</li>
<li>Collaboration: Builds strong relationships with stakeholders.</li>
</ul>
 
Position Overview: As a Lead Consultant, you will develop innovative deliverables to address our clients' workforce consulting needs. Collaborating with subject matter experts and development professionals, youll create content, learning objectives, assessments, and interactive elements.
 
Responsibilities:
<ul>
<li>Develop performance support materials, training solutions, and job aids.</li>
<li>Collaborate with analysts on curriculum revisions and content updates.</li>
<li>Facilitate client meetings and working sessions.</li>
<li>Ensure consistent quality deliverables.</li>
</ul>
 
What Were Looking For:
<ul>
<li>Training Expertise: Advanced skills in training design, development, and delivery, with a track record of creating and presenting a range of training and documentation materials.</li>
<li>Project Management: Demonstrated ability to manage and collaborate with both small- and large-scale project teams, including effective client relationship management.</li>
<li>Adaptability &amp; Problem-Solving: Strong problem-solving abilities, with a knack for adapting to changing priorities, managing multiple tasks, and making informed decisions based on data and goals.</li>
<li>Interpersonal Skills: Exceptional interpersonal skills, including strong oral and written communication, leadership capabilities, and the ability to influence and guide teams and clients across various organizational levels.</li>
</ul>
 
Work Environment: Collaborate with a diverse team internally and build trustworthy relationships with clients and stakeholders externally. The role will require travel depending on client/project needs.
 
Join us on this exciting journey! We are an equal opportunity employer, committed to diversity and inclusion. Apply now to be part of our exceptional team!
 
At Mosaic, we are invested in our people and are proud to offer a competitive total compensation package. The compensation range considers a wide range of factors that are considered in making hiring and compensation decisions. These factors include, but are not limited to candidate skill set, consulting experience, training and education, competencies, and other business and organizational needs. Compensation decisions are dependent on the facts and circumstances of each case. Mosaic strives to set salaries at, or near the 50th percentile (midpoint) of the range and it is not typical for candidates to be hired at or near the top of the range for the position. A reasonable estimate for this position is $105,000.00 to $118,000.00. This position is eligible to participate in a discretionary bonus program of up to 6% of annual compensation. The bonus program is dependent on a variety of factors including organizational and individual performance. In addition to the salary and bonus eligibility, Mosaic is proud to offer a comprehensive health and wellness package, a Flexible Time Off program, paid holidays, discretionary 401(k) match, and participation in the Employee Stock Ownership Plan (ESOP). Details on Mosaics benefit package can be found through the following LINK.

Instructional Design Lead Consultant (Seattle)

<h3>Job Description</h3>
Job Description
ABOUT BANNER SOLUTIONS – NOT JUST A HARDWARE DISTRIBUTOR
At Banner Solutions, every teammate is an owner.
Banner Solutions is more than a typical door hardware distributor – we’re obsessed with making our customers’ jobs easier through inventory availability, product findability, and top-tier customer support. 
We are Securing Every Doorway and Beyond with Trusted Solutions.
Our expertise spans commercial, electronic access control, residential hardware, and locksmith supplies, supported by an industry leading e-commerce platform featuring products from over 260 manufacturers. Banner Solutions aims to simplify and enhance customer experiences through efficient processes and personalized service, setting new standards in the industry. We are entering an exciting phase of growth and expansion supported by significant investments!
JOB SUMMARY
We’re seeking a detail-oriented and tech-savvy Technical Sales Consultant – Order Entry to own the front line of our sales operations. In this role, you’ll be responsible for accurately entering and validating customer orders, ensuring speed, precision, and excellent post-sale experience. You’ll collaborate cross-functionally with sales, operations, and fulfillment teams to drive order accuracy and customer satisfaction.
GENERAL DESCRIPTION, PRIMARY RESPONSIBILITIES, JOB DUTIES
Primary Responsibilities 
<ul>
<li>Process incoming purchase orders received via email by accurately entering them into our order management system in a timely and error-free manner.</li>
<li>Review and validate order details, including part numbers, quantities, pricing, shipping information, and customer terms before order submission.</li>
<li>Communicate with customers via email and phone to clarify missing or incorrect information on POs as needed.</li>
<li>Serve as backup support for incoming phone calls, routing inquiries appropriately or assisting customers with basic order-related questions.</li>
<li>Utilize comprehensive product knowledge of door hardware and security solutions to assist customers in making informed purchasing decisions.</li>
<li>Provide exceptional customer service by actively listening to customers, understanding their needs, and offering appropriate solutions.</li>
<li>Maintain up-to-date knowledge of industry including current trends, product updates, and competitor offerings to effectively address customer inquiries.</li>
<li>Maintain electronic records of orders and communications for audit and operational tracking.</li>
<li>Support continuous improvement efforts by identifying and reporting common issues or inefficiencies in the order entry process.</li>
</ul>
QUALIFICATIONS REQUIRED SKILLS, EDUCATION, CERTIFICATIONS, LICENSES
Qualifications 
<ul>
<li>1–3 years of experience in order entry, sales operations, or customer service (hardware industry preferred)</li>
<li>High school diploma or equivalent; additional education or certifications in sales or customer service is a plus.</li>
<li>Strong attention to detail and data accuracy.</li>
<li>Experience with CRM (e.g., Salesforce), ERP systems, or order management platforms.</li>
<li>Ability to work in a fast-paced, high-growth environment with changing priorities.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Proactive mindset and eagerness to improve processes and tools.</li>
<li>Ability to work independently and collaboratively within a remote team environment.</li>
</ul>
Competencies
<ul>
<li>Customer Centric Communication - The ability to effectively understand and engage with customers through active listening and strong interpersonal skills, both verbal and written.</li>
<li>Agile Responsiveness - The ability to adapt quickly to changing situations and the importance of addressing tasks with a sense of urgency.</li>
<li>Technical Product Mastery - The ability to learn technical concepts quickly and the deep understanding of product knowledge.</li>
<li>Strategic Growth Mindset - The ability to solve problems and the capacity for upward growth within the organization.</li>
</ul>
We foster an inclusive and supportive team culture that values diversity and collaboration and therefore encourage qualified candidates with relevant experience to apply, even if they do not meet all the listed qualifications. 
WHY JOIN BANNER?
Banner Solutions is a great fit if 
<ol>
<li>You value teamwork and are interested in helping to build an evolving high-growth company </li>
<li>You have a “roll up your sleeves” work hard play hard mentality </li>
<li>You value making a difference in the world and participating in something larger than oneself </li>
<li>You want to work with top quality leaders </li>
</ol>
What You’ll Gain by joining Banner 
<ol>
<li>Ownership shares in the company </li>
<li>401K match </li>
<li>PTO</li>
<li>Employee Discounts through our partners </li>
<li>Health, dental and vision insurance coverage </li>
<li>Mentorship &amp; Leadership Development </li>
</ol>

Technical Sales Consultant - Order Entry

<h3>Job Description</h3>
Job Description Want to make a difference in a young person's life? This is a position that is very rewarding in training and mentoring at risk youth.
Make more than a Living, Make a Difference
Our Benefits:
<ul>
<li>Low-Cost Medical, Dental and Vision Insurance</li>
<li>19 days of Paid Time Off the first year</li>
<li>11 paid holidays</li>
<li>Retirement savings plan with employer match up to 5%</li>
<li>Flexible spending accounts</li>
<li>Paid short-term and voluntary long-term disability</li>
<li>Group Term Life and AD&amp;D Insurance</li>
<li>Voluntary term life insurance</li>
<li>Public Service Loan Forgiveness (PSLF) Eligible Employer</li>
<li>PTO Exchange</li>
</ul>
Average Annual Salary: $40,000 to $45,000
Duties &amp; Responsibilities: 
<ul>
<li>The Admissions Counselor reports to the Outreach and Admissions Manager and is a salaried, exempt position. </li>
<li>The Admissions Counselor is responsible for conducting outreach and direct recruitment activities, interfacing with other outreach contractors, and determining student qualifications for enrollment in support of the center’s residential, non-residential, and Other Training Provider (OTP) programs in compliance with government and management directives. </li>
<li>Admissions Counselor attends, exhibits, and presents at designated events including neighborhood and county activities/fairs, job fairs. Resource fairs and other events as directed by management.</li>
<li>Develops and maintains linkages with referral sources such as colleges, school districts, human services agencies, youth organizations, recreational centers, DOL, national, state, and local agencies to identify potential students and conduct outreach activities.</li>
<li>Interviews potential candidates to obtain information to support eligibility and complete applicant folders.</li>
<li>Completes all required documentation in individual folders for enrollment per PRH and company requirements.</li>
</ul>
Qualifications: 
<ul>
<li>Bachelor’s degree in human services, psychology, counseling, education, social science, communications, or closely related field; or</li>
<li>Associate’s degree in human services, psychology, counseling, education, social science, communications, or closely related field, and w years related experience. Experience may include successful Job Corps outreach and admissions experience or successful outreach and admissions experience with other youth development programs.</li>
<li>Valid State driver’s license with acceptable driving record preferred.</li>
<li>Required to pass a drug screen in compliance with our Substance Abuse and Drug-Free Workplace policy.</li>
</ul>
Additional Requirements: Good organizational skills. Excellent communication skills, both oral and written. Ability to obtain and maintain a valid CPR/First Aid certificate. Ability to communicate effectively and relate to trainee population. Ability to inspire and motivate students. Position requires an ability to operate office equipment. In addition, individual must be able to interact with team members and maintain an effective working relationship with all facility staff and department.
*This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties that may be performed by a person so classified.
About our Program
Job Corps is the largest nationwide residential career training program in the country and has been operating for more than 60 years. The program helps eligible young people ages 16 through 24 complete their high school education, trains them for meaningful careers, and assists them with obtaining employment.
Eckerd Connects subsidiary Aleut
Our Program Location: Paul Simon Job Corps 3348 S. Kedzie Ave Chicago, IL 60623
Connect with Us video: <a href="https://vimeo.com/1061358460" target="_blank">https://vimeo.com/1061358460</a>
Please follow the link for more information about this program: <a href="https://eckerd.org/jobs-training/jobcorps/" target="_blank">https://eckerd.org/jobs-training/jobcorps/</a>
Eckerd Connects employees and applicants for employment are covered by federal, state, and local laws designed to safeguard employees and job applicants from discrimination based on race, color, religion, sex, pregnancy, parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other status protected by applicable federal, state, or local laws.
Eckerd Connects is committed to providing equal employment opportunities to all individuals, including individuals with disabilities. We comply with the Americans with Disabilities Act (ADA) and applicable state and local laws by providing reasonable accommodations to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for sincerely held religious beliefs, observances, and practices. Auxiliary aids and services are available upon request to individuals with disabilities. If you need assistance or accommodation due to a disability, please contact <a href="mailto:adarequest@eckerd.org" target="_blank">adarequest@eckerd.org</a>. Relay Services Dial 711.
Know Your Rights: Workplace Discrimination is Illegal
Copy &amp; paste the link into your browser: <a href="https://www.dol.gov/agencies/ofccp/posters" target="_blank">https://www.dol.gov/agencies/ofccp/posters</a>
Eckerd Connects is a drug-free workplace and utilizes E-Verify to confirm employment eligibility.

Admissions Counselor

<h3>Job Description</h3>
Job DescriptionSalary: $15-$18/HR 
The Activities Coordinator plans, directs, and coordinates medically approved activities within the psychiatric program schedule for patients within the facility. The activities include leisure skills, social activities, physical/exercise, music-based activities, cognitive challenges, and arts and crafts. This role assesses the patients leisure, social, and recreation status as part of the overall biopsychosocial assessment process. This role participates as a member of the treatment team; formulating goals and interventions based off the identified needs of the patients condition and recommends appropriate recreational activity. This role provides groups aimed at development of the patients social, leisure, and physical needs. The Activity Coordinator demonstrates the ability to accurately provide the groups and document the patients response to the interventions and incorporates the response to the group interventions into the patients plan of care. The Activities Coordinator provides support to the clinical department through teamwork and input into the patients overall psychosocial needs.
Education/License: license from an approved certification program. (Nursing home activities certification acceptable).
 Experience: Minimum one year experience performing duties in a healthcare setting, preferred.
 
Additional requirements:
<ul>
<li>Effective communication and interpersonal skills.</li>
<li>Effective organizational skills.</li>
<li>Analytical problem-solvingskills.</li>
<li>Ability to read, comprehend, and follow written and verbal instruction.</li>
<li>Proficient knowledge of computers and electronic charting records.</li>
<li>Proficient knowledge of psychiatric and medical diagnosis and conditions. </li>
</ul>
Must have:
<ul>
<li>Social Security Card and State issued driver's license or ID.</li>
<li>Copy of professional license if applicable. </li>
</ul>
Freedom Behavioral Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Activities Coordinator

<h3>Job Description</h3>
Job Description
At HM Group, we are the leading business consulting and customer acquisition firm in the Tampa market. We have partnered with a premier pest control solutions provider to support their expansion and growth efforts within the local communities. Our mission is to educate the community on pest prevention programs and resources, designed to create a safer community, utilizing strategies and products safe for customers, homes, and the planet. 
We are in immediate need of a Business Enrollment Trainee to join our growing firm, to assist with these expansion efforts, in the local community of Tampa. The Business Enrollment Trainee will be the liaison between our client and the community, educating customers on pest prevention programs, enrolling them in appointments with a pest technician for further evaluation, and overall driving sales to achieve a high standard of customer satisfaction and retention. 
The Business Enrollment Trainee will be a professional and passionate individual, driven to achieve sales goals, and focused on providing solutions to customers on their pest control needs. 
The daily responsibilities of the Business Enrollment Trainee are:
<ul>
<li>
Evaluate leads based on their potential to qualify as a customer, ask questions, address concerns, and identify opportunities to present our products and services as a solution to their pest control needs. 
</li>
<li>
Actively listen to customers' needs, offering our products and services, helping them with the sales enrollment setup for a full evaluation with a pest technician. 
</li>
<li>
Create meaningful relationships with customers by understanding their unique needs and fostering trust, driving customer loyalty, and achieving sales goals. 
</li>
<li>
Collaborate with other Business Enrollment Trainees to design customer engagement and sales campaigns that will reach a broader audience. 
</li>
<li>
Maintain accurate customer records and follow up with customers post-sales to receive feedback, adjusting the sales strategies for future outreach campaigns. 
</li>
</ul>
The ideal Business Enrollment Trainee will have a strong work ethic, a personable attitude, and a strong desire to help people. Other qualifications and skills we are looking for are:
<ul>
<li>
A high school diploma or equivalent certificate is required
</li>
<li>
0-2 years of experience in a customer service, sales, or customer enrollment position is preferred. 
</li>
<li>
A passion for delivering solutions, utilizing critical thinking and problem-solving skills. 
</li>
<li>
Strong communication skills, written and verbal, to accurately deliver information to customers.
</li>
<li>
Willingness to expand knowledge and learn new skills.
</li>
<li>
Previous experience in a Pest Control position is not required - we provide training! 
</li>
</ul>

Business Enrollment Trainee (PEST CONTROL)

<h3>Job Description</h3>
Job DescriptionCompany Description 
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;<a href="http://www.abbvie.com" target="_blank">www.abbvie.com</a>. Follow @abbvie on&nbsp;X,&nbsp;Facebook,&nbsp;Instagram,&nbsp;YouTube,&nbsp;LinkedIn&nbsp;and&nbsp;Tik Tok.
Job Description 
The Study Project Manager II drives the connection between the asset and operational delivery and execution of one or more clinical research studies. Leading the delivery of clinical operational strategies to ensure studies are executed with quality and efficiency, on-time, within budget, and meet company objectives. The Study Project Manager II achieves these objectives by bringing scientific acumen, strategic asset level thinking, innovation, expertise in clinical study operations management and stakeholder management to address risks and challenges.
<ul>
<li>Defines and drives the study level operational strategies and deliverables, linking these to asset level goals</li>
<li>Brings strategic, asset level thinking and innovative problem solving to study planning and execution</li>
<li>Responsible for executing clinical studies in compliance with quality standards (ICH/GCP, Global Regulations, and AbbVie policies and procedures)</li>
<li>Effectively present and contribute to discussions on study operations at asset level strategic meetings</li>
<li>Leads clinical operations planning through to execution via cross functional matrix environment and influences cross functional stakeholders to drive milestone achievement</li>
<li>Demonstrates the skills, experience and critical thinking to lead cross functional teams with minimal supervision</li>
<li>Expertise in end-to-end clinical study operations management (all phases, set up to close out)</li>
<li>Coaches and mentors team members, delegates and empowers to the right level, actively contributes to Development Operations community</li>
<li>Demonstrates leadership with high level cross functional stakeholder management and influencing skills</li>
<li>Lead operational efficiencies and foster a culture of innovation</li>
</ul>
**This is a Remote US based position
Qualifications 
<ul>
<li>Bachelor’s Degree or equivalent degree is required</li>
<li>8 years of demonstrated pharma-related and/or clinical research related experience or equivalent required.</li>
<li>Preferred exposure in study initiation through study completion in Phase 1-4 and/or Medical Device Trial Experience</li>
</ul>
 Additional Information 
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:&nbsp;​​
​​
<ul>
<li>
The compensation range described below is the range of possible base pay compensation that the Company believes in&nbsp;good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual&nbsp;compensation paid within this range will depend on many factors including geographic location, and we may ultimately&nbsp;pay more or less than the posted range. This range may be modified in the future.​​
</li>
<li>
We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision&nbsp;insurance and 401(k) to eligible employees.​​
</li>
<li>
This job is eligible to participate in our short-term incentive programs.&nbsp;​​
</li>
</ul>
​​
Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and determinable.&nbsp;The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits&nbsp;that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and&nbsp;may be modified at the Company’s sole and absolute discretion, consistent with applicable law.&nbsp;
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.&nbsp;
US &amp; Puerto Rico only - to learn more, visit&nbsp;<a href="https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html" target="_blank">https://www.abbvie.com/join-us/equal-employment-opportunity-employer.ht…</a>
US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
<a href="https://www.abbvie.com/join-us/reasonable-accommodations.html" target="_blank">https://www.abbvie.com/join-us/reasonable-accommodations.html</a>

Project Manager, Study II (REMOTE)

<h3>Job Description</h3>
Job Description
THUNDER | JOB DESCRIPTION
(CONTRACT ONLY) Amazon Connect + Service Cloud Voice Specialist (Salesforce)
Location: United States or Canada - We are fully remote!
Summary
Thunder is looking for an experienced Contractor to support current (and possible future) Amazon Connect and Salesforce Service Cloud Voice projects, as we continue to grow and scale! Our Solution Architects function as a liaison between client and the Thunder team, and lead the configuration of the solution, working in close partnership with the client engagement team. They also support user story definition, documentation, testing, and collaborate with stakeholders to enable best-in-class Salesforce business outcomes and help our customers love Salesforce, forever. 
Ideal candidates bring working, hands-on knowledge of the various Salesforce clouds - specifically Service Cloud Voice and Amazon Connect - in order to optimize existing Salesforce applications and implement new ones. 
Your "Day-to-Day" Role + Responsibilities 
<ul>
<li>Participate in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end-user training</li>
<li>Evaluate client's business processes and identify opportunities for enhancement</li>
<li>Translate business requirements into functional specifications, business process and business requirement documents</li>
<li>Develop user stories and process diagrams to support the design and development of Salesforce solutions </li>
<li>Complete the configuration for user stories within Salesforce, AppExchange products, or other cloud-based technologies</li>
<li>Document and assign needed technical work to be done on+offshore, while collaborating with developers to test and verify that solutions meet the business requirements</li>
<li>Help ensure Quality deliverables</li>
</ul>
Required Qualifications 
<ul>
<li>2-4+ years consulting experience within the Salesforce Partner or AWS ecosystems</li>
<li>2+ years of demonstrated track record of hands-on configuration of Service Cloud Voice and Amazon Connect</li>
<li>Comfortable establishing credibility with key customer decision makers and influencers</li>
<li>Strong problem-solving and analytical skills </li>
<li>Ability to assess customers' business goals and formulate product and services solutions that deliver measurable business outcomes</li>
<li>Ability to distill customers' strategic business requirements into product insights</li>
<li>Strong verbal/written communication and presentation skills, plus extraordinary listening skills</li>
<li>Eagerness to contribute to overall team expertise, standards, methodologies and practices</li>
<li>Practical exposure to Agile methodology, writing user stories, managing scrum calls, prioritizing backlog, and similar tasks</li>
<li>Strong skills in data analysis and creating dashboards</li>
<li>Highly Preferred Certifications: Salesforce Administrator, Service Cloud Voice Accreditation, AWS Cloud Practitioner or AWS Developer</li>
<li>Preferred Salesforce Certifications: Advanced Administrator, Service Cloud Consultant</li>
</ul>
*Please note that this job posting is for our contractor dream team and not a full-time employment opportunity. As a contractor, you will not be entitled to benefits such as health insurance, paid time off, or retirement plans that Thunder offers its full-time employees. Additionally, your employment status will be that of an independent contractor, meaning you will be responsible for your own taxes and insurance. Please ensure that any outside commitments do not interfere with your responsibilities, availability, or ability to perform effectively in this position. We encourage all applicants to thoroughly discuss Thunder's contractor agreement terms during the Talent Screen. We, of course, will happily keep you in mind for future full-time roles if those are a better fit!
Research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If most of this job description describes you, then we encourage you to please apply for this role. Thunder is proud to be an Equal Opportunity employer, and is deeply committed to building and supporting our diverse team through inclusive, equitable hiring practices.
Thunder does not accept unsolicited resumes from recruitment agencies. All resumes submitted by recruitment agencies to any employee via email, the Internet (including LinkedIn), or directly without a fully-executed search agreement will be deemed the sole property of Thunder, and no fee will be paid in the event the candidate is hired.

Amazon Connect / Service Cloud Voice Architect (Contract Role - Salesforce)

<h3>Job Description</h3>
Job Description
<ul>
<li>Responsible for programming on specific application subsets of the company's application portfolio, participating in all phases of the development and maintenance life cycle, typically for an assigned business unit or corporate department and utilizing various customer technology platforms. </li>
<li>Primary duties may include but are not limited to: </li>
<li>Maintains active relationships with customers to determine business requirements, leads requirements gathering meetings and reviews designs with the business. </li>
<li>Leads efforts with Web and marketing team to increase the presence of web products. </li>
<li>Owns the change request process and coordinates with other teams as necessary. </li>
<li>Develops and owns list of final enhancements. </li>
<li>Develops and defines application scope and objectives and supervises the preparation of technical and/or functional specifications from with programs will be written. </li>
<li>Performs technical design reviews and code reviews. </li>
<li>Ensures unit test is completed and meets the test plan requirements, system testing is completed and system is implemented according to plan. </li>
<li>Responsible for delivery of application technology solutions and data information planning effort. </li>
<li>Coordinates and manages on-call support and owns the system monitoring process. </li>
<li>Owns the technical development environment and works on the Enterprise team. </li>
<li>Leads multiple or large projects and facilitates large group JAD sessions for requirements, modeling in several disciplines. </li>
<li>Leads vendor evaluation and analysis. </li>
<li>Requires an BA/BS degree in related field or technical institute training; </li>
<li>7 or more years related experience; multi-platform experience, and expert level experience with business and technical applications; or any combination of education and experience, which would provide an equivalent background. </li>
<li>Incumbent should also have the ability to mentor others and provide troubleshooting support. </li>
<li>Multi database and/or multi language preferred.</li>
</ul>
Preferred Skills, Capabilities and Experiences: • Over 5 years of experience in designing, developing, testing, and implementing enterprise ETL solutions, as well as process automation and orchestration. • Proficiency with cloud data processing platforms and technologies, including AWS data pipeline toolsets. • Expertise in data process orchestration and the design and development of near-real-time and batch data pipelines. • Skilled in programming languages such as Python, Scala, SQL, R, and T-SQL. • Ability to analyze, troubleshoot, and optimize SQL queries, with the capability to recommend improvements. • Experience in analyzing and monitoring data processing resources, implementing proactive alerts and notifications based on SLAs. • Possession of relevant certifications in data engineering/development platforms and related technologies. • Experience in the healthcare claims processing industry with an understanding of data security and privacy considerations. • Strong critical thinking and problem-solving skills. Key Responsibilities: • Design and develop scalable cloud data pipelines using AWS technologies, such as AWS Glue, for extracting, transforming, and loading (ETL) data from various sources into data lakes or warehouses. • Create and maintain data models to support efficient querying and reporting, ensuring data integrity and consistency. • Integrate data from multiple sources, including relational databases, APIs, and unstructured data, to provide a unified view for analysis. • Develop interactive dashboards and reports in Microsoft Power BI to present data insights to stakeholders and facilitate informed decision-making. • Optimize ETL processes and Power BI reports for performance, ensuring data availability and responsiveness. • Collaborate with cross-functional teams, including data scientists, analysts, and business stakeholders, to understand data requirements and deliver solutions that meet business needs. • Demonstrate proficiency in SQL and scripting languages such as Python or Scala. • Build data visualizations to effectively illustrate trends, patterns, and outliers. • Monitor and refine data pipelines and visualization tools to meet SLAs and delivery expectations. • Provide timely updates to customers, business units, and staff regarding projects and tasks. • Conduct proactive data reviews to ensure the quality and accuracy of reporting solutions. • Ensure data processing and storage operations are conducted efficiently and in compliance with security guidelines.
Standard work days (Mon-Fri--40 hours per week) and working with teammates within EST timeframes (7am-6pm window) to support team collaboration and meetings. (Remote role as a temp worker) Hybrid schedule if converted--must be 50 miles from one of these locations. These Locations: Indianapolis, IN Denison, TX Baltimore, MD Harrisburg, PA Syracuse, NY Portland, ME Hingham, MA

Solutions Engineer Advisor Sr (ETL)

<h3>Job Description</h3>
Job Description
Job Overview
As a Client Support Technician, you will play a crucial role in resolving technical issues for our Hedge Fund and Private Equity clients. As the face of our organization for your primary clients, you will spend your time responding to client issues, collaborating internally and externally to resolve issues, and providing exceptional white glove service to our clients.
Responsibilities (including, but not limited to the following):
<ul>
<li>Provide client support and technical issue resolution via onsite visits to client's offices and via email and phone support</li>
<li>Configure client equipment to connect to network and/or domain resources, run necessary financial software and misc. applications</li>
<li>Provide training to clients in the use of our Citrix services and VPN connectivity for remote access</li>
<li>Maintain client hardware including PC and MAC workstations and laptops, printers/scanners, mobile devices and tablets</li>
<li>Manage/troubleshoot hardware issues(video cards, USB &amp; peripheral devices and drivers)</li>
<li>Troubleshoot Activesync, Intune and other mobile device technologies</li>
<li>Publish/Manage Citrix applications</li>
<li>Lite Server administration</li>
<ul>
<li>Create/Manage Active Directory accounts, groups &amp; permissions</li>
<li>Install, configure &amp; manage print queues</li>
<li>Manage domain services &amp; policies</li>
<li>Troubleshoot DNS, DHCP and TCP/IP issues</li>
</ul>
<li>Occasional lifting of computer hardware and related equipment (up to 25lbs)</li>
<li>Car travel to client offices within 60 mile radius of San Francisco and occasional travel to other West Coast cities (Portland, LA, Seattle)</li>
<li>Ability to commute to client site in Palo Alto and occasionally to San Francisco office and other Bay Area client sites as necessary</li>
</ul>
Skills:
<ul>
<li>Fundamental knowledge of client/server, Active Directory and Operating system technologies to identify and correct issues in client computer systems</li>
<li>Strong technical skills in the following areas:</li>
<ul>
<li>Create/Manage Active Directory accounts, groups &amp; permissions</li>
<li>Duo Security or other two factor authentication</li>
<li>Microsoft Exchange Administration 2007/2010/2013</li>
<li>Office 365</li>
<li>Citrix XenApp 5.0/6.5</li>
<li>VMware vSphere 5.0/5.5</li>
<li>Troubleshoot hardware (video cards, USB &amp; peripheral devices and drivers, etc.)</li>
<li>ActiveSync, Intune and other mobile device technologies</li>
<li>Publish/Manage Citrix applications</li>
</ul>
<li>Self-motivated, detail-oriented, and organized</li>
<li>Excellent communication (oral and written), collaboration, organizational, and presentation skills</li>
<li>Ability to manage/troubleshoot hardware (video cards, USB &amp; peripheral devices and drivers)</li>
<li>Ability to troubleshoot Activesync, Intune and other mobile device technologies</li>
<li>Ability to work independently and efficiently to meet deadlines</li>
<li>Ability to assess and prioritize work in a fast paced environment</li>
<li>Ability to manage resources both laterally &amp; vertically</li>
</ul>
Qualifications:
<ul>
<li>High school diploma or equivalent required</li>
<li>Bachelor's degree a plus</li>
<li>Technical certifications and training a plus</li>
<li>5 years minimum experience in a relevant field</li>
<li>Valid Driver's License required</li>
<li>Positive attitude, team player willing to take on new tasks</li>
<li>Proactive/flexible nature - if you see something that can be improved, suggest it</li>
</ul>
The Benefits of Working for Abacus:
<ul>
<li>Exposure to diverse array of technologies</li>
<li>Part of a team of experienced technicians that aim to deliver exceptional service</li>
<li>Competitive compensation</li>
<li>Robust benefits package: medical, dental, vision, disability, life insurance, 401k, and PTO</li>
<li>Opportunities to further technical education through online courses</li>
<li>Positive, friendly, supportive office environment</li>
<li>Workplace perks including healthy snacks, wellness programs, and team-building events</li>
</ul>
Salary DOE: 85-100k

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